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Yum Brand to utilise cross-brand data to personalise CX

0 comments #Cross-Brand  #CX  #dataanalytics  #digital  #personalisation  #YumBrands

Yum Brands is intensifying its focus on data to achieve "100% of sales through digital means." They are consolidating insights from all their brands to enhance their operations. During the recent earnings call, executives highlighted their efforts to expand the Yum Global Data Hub, capturing a substantial portion of global…

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