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Home » Articles » Private: Report / IBS Software: Air passengers call for more retail opportunities and slicker online checkout

AIRLINES & ALLIANCES
Report / IBS Software: Air passengers call for more retail opportunities and slicker online checkout

0 comments #Airlines  #CX  #IBSSoftware  #report  #retail

New survey data from travel tech company IBS Software, reveals a massive 93% of UK and US consumers would book more services with airlines given the chance - representing a huge opportunity for airlines. The study, which looked into UK and US airline passengers' expectations of airlines, shows that following…

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