AO’s strong half-year results were driven largely by the rapid growth and improving performance of its Five-Star membership programme, which boosted customer loyalty, repeat spending, and overall engagement. With higher …
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WWD and BCG teamed up to uncover what matters most to young fashion consumers and how leading brands are adapting to reach them. Their inaugural Future of Fashion Report offers …
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Simon’s new Simon+ loyalty program brings together more than 500 retailers to offer cash-back, points, and perks across both in-store and online channels, redefining mall-wide rewards with a seamless, data-driven …
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John Lewis is introducing an exclusive VIP lounge at its Oxford Street flagship for My John Lewis loyalty members, offering complimentary treats and premium experiences to boost in-store visits and …
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Majestic Wine has relaunched its Wine Club and Lock It In subscription services with new flexibility, curated exclusives, and digital upgrades as it gears up for the key festive trading …
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Boots UK has appointed former John Lewis executive Charlotte Lock as its new Senior Vice-President of Customer & Marketing, strengthening its focus on brand transformation, loyalty, and customer experience.
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GILT, Singapore’s online luxury-retail loyalty club, has unveiled a major overhaul of its rewards structure, shifting from traditional discount-based perks to a new model that allows members to redeem points …
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Saudi Arabia’s convenience retail sector just took a major digital leap forward. Shop-N-Go, one of the Kingdom’s largest and fastest-expanding convenience chains, has announced a strategic partnership with a fintech-loyalty …
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MYER’s loyalty program — MYER one — is undergoing a transformation unprecedented in its 20-year history, with a sweeping expansion that introduces card-linking technology, a broader partner network, and faster …
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Morrisons has launched a festive Disney-themed loyalty campaign offering collectible trading cards and digital rewards with every £15 More Card shop, including a chance to win a family trip to …
