South Africa’s grocery retail market is shifting as rising food inflation pushes consumers to shop smarter. New Roots research shows shoppers spreading spend across multiple stores, planning purchases carefully and …
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Lufthansa Group has selected Amadeus as a key technology partner, with nine of its airlines set to adopt Amadeus Nevio’s AI-native, modular solutions. The collaboration will support personalized retailing, a …
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Embedded AI streamlines planning, operations, fulfillment and commerce to help retailers scale with speed, resilience and loyalty
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Zapp has launched a £4.99-a-month subscription with a free one-month trial, offering free delivery and credit-back rewards to drive loyalty in rapid delivery. Built on its digital platform, the scheme …
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UK grocery retail in 2025 faced a perfect storm of rising costs, cybercrime, and loyalty fraud. High-profile cyberattacks disrupted operations, while loyalty schemes became fraud targets as pricing and personalisation …
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Tesco’s AI partnership signals a shift in grocery loyalty from rewards to intelligence. Clubcard is becoming a predictive platform powering personalised pricing and offers, while trust and governance grow in …
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Black Friday and Cyber Monday have become critical data moments, not just sales peaks. As consumers remain cautious, retailers are turning to AI, identity resolution, and real-time customer profiles to …
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Starbucks and Mercedes-Benz High-Power Charging have opened their first joint EV charging hub off I-5 in Red Bluff, California, in time for holiday travel. The site offers ultra-fast chargers up …
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Deliveroo has become the first major UK delivery aggregator to integrate with Sainsbury’s Nectar loyalty scheme. From 27 November 2025, customers can earn Nectar points on Sainsbury’s grocery orders placed …
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Lush has rolled out its first UK rewards programme, Lush Club, responding to long-standing customer demand. The app-based scheme lets shoppers earn points on purchases, unlock exclusive product drops and …
