In the Predictions 2026 interview, Nejib reflects on Skywards’ 25th anniversary and on continued investment in experiential loyalty through platforms such as Skywards Exclusives. Looking ahead to 2026, opportunities centre …
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At the World Aviation Festival 2025, Emirates Skywards’ Nejib Ben Khedher highlighted the programme’s shift back to its core mission of strengthening loyalty to the Emirates brand, prioritising emotional engagement …
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Insights from Nejib Ben Khedher, Head of Skywards, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.
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Dr. Nejib Ben-Khedher / Head of Emirates Skywards on 0:00 – on current focus of Emirates Skywards • 3:10 – on relaunch of Skywards Everyday app • 5:30 – on …
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Key takeaways from GLO-hosted Loyalty session with Dr. Nejib Ben Khedher, Emirates, Ben Lipsey Air France – KLM, Gerald Schloegl of Lufthansa Miles & More, Bruce Lahood from Mastercard, Mark …
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Dr Nejib Ben-Khedher, Head of Emirates Skywards, on: Emirates’ Skywards milestones • Program’s miles ‘adjustments’ vs. ‘devaluations’ • Top 5 markets vs. rest of the world • ‘FFPs’ vs. ‘lifestyle …
