At the World Aviation Festival 2025, Oliver Ross (KM Malta Airlines, Loyalty & CRM) outlined how the boutique carrier is launching a real-time loyalty marketplace to drive engagement beyond flights. …
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At the World Aviation Festival 2025, Mike Petrella (United Airlines, MileagePlus) today outlined how United is transforming loyalty into a human-centric ecosystem built on travel, data, and media. With partnerships …
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At the World Aviation Festival 2025, airline and travel leaders from LATAM, Azul, Vueling, TAP Air Portugal, and Cover Genius examined how smart partnerships can unlock new value for passengers …
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At the World Aviation Festival 2025, Cristina Yoshida, Director of Loyalty at Azul, highlighted how Azul Fidelidade is evolving into an everyday loyalty ecosystem powered by subscription plans, premium credit …
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Insights on the LGBTQ+ segment of the U.S. traveler: who they are, what they want, and how they research, book and share experiences: LGBTQ+ TRAVELERS DO AND SPEND MORE ON …
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In an interview with PYMNTS, Paco Underhill, a psychologist and retail consultant and author of “Why We Buy,” discussed how the wealth concentration among older consumers is shifting loyalty dynamics.
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Travelers from Britain are the world’s biggest early birds when it comes to making holiday plans for 2025, according to Sabre booking data. Seemingly keen to escape chilly British weather …
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Airports and airlines saw IT spending increase year on year into 2023, reaching an estimated USD10.8 billion and USD34.5 billion, according to SITA’s 2023 Air Transport IT Insights report.
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Sumit Prakesh, Collinson’s Country Director for India and South Asia, shared insights on how businesses in India can leverage the return of travel to engage and build stronger relationships with …
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Working as one team to design and deliver leading loyalty programmes, Collinson, OSF Digital and Salesforce have compiled proprietary research findings and commentary: The secrets behind loyalty programs’ ROI and …
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