CAREERS & JOBS (LOYALTY & CX)

Visa is hiring: Director, Global Marketing Services

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

About Global Marketing Services

Global Marketing Services is Visa’s center of excellence that enables world-class marketing programs for our clients around the world. We work behind the scenes to provide marketing strategy, creative solutions, and operational support that help our clients achieve measurable business results. Our team partners with regional and local marketing teams, as well as cross-functional experts, to deliver innovative, data-driven, and impactful marketing engagements at scale.

The Opportunity

Visa is seeking a Director of Global Marketing Services to lead strategic initiatives that expand and enhance our Marketing Services portfolio. This leader will play a key role in developing market-leading solutions, including marketing strategy and advisory services, creative capabilities, and integrating emerging technologies such as artificial intelligence (AI) to improve client marketing outcomes.

In this role, you will help define the vision and go-to-market approach that strengthens Visa’s position as a trusted partner for differentiated, high-impact marketing engagements. You will collaborate with senior stakeholders globally, influence innovation in our offerings, and ensure effective adoption across markets.

Essential Functions:

• Lead strategic initiatives to advance Marketing Services capabilities, with a focus on innovation, scalable solutions, and emerging technology applications in marketing.
• Drive adoption of new capabilitiesacross a global network of teams, ensuring measurable impact for Visa and our clients.
• Develop and maintain Marketing strategy and Advisory resourcesand best practices for internal and client-facing use.
• Support the evaluation and introduction of new sponsorship and partnership opportunities for our clients to maximize business impact.
• Collaborate with senior leadershipto identify and shape new service offerings in response to evolving market needs.
• Mentor team membersand foster collaboration across global and regional marketing teams.
• Partner with cross-functional teams—including Brand, Digital Experiences, Sponsorships, Insights & Analytics, Finance, and Visa Consulting & Analytics—to deliver seamless execution.

• Champion best practicesand knowledge sharing across the Global Marketing Services community.
• Support high-impact client engagementsas needed to reinforce our value proposition.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 3 years of work experience with a PhD.

Preferred Qualifications:

• 12+ years of experience with a Bachelor’s degree, 10+ years with an advanced degree (e.g., Master’s, MBA, JD, MD), or 6+ years post-PhD.
• Demonstrated strategic vision and creative thinking, with a track record of challenging the status quo and driving innovation and transformation in complex, ambiguous environments.
• Proven ability to launch, commercialize, and drive adoption of new marketing offerings or initiatives across large, matrixed organizations.
• Strong strategic thinking and analytical skills, including evaluating business opportunities, assessing ROI, and leveraging insights to inform decisions.

• Strong understanding of marketing strategy, creative development, and emerging marketing technologies (including AI).

• Exceptional relationship-building, leadership, and collaboration skills; adept at partnering with diverse, cross-functional stakeholders at all levels and across regions.
• Highly organized, action-oriented, and able to manage multiple complex projects with quick follow-through.
• Executive presence with outstanding communication and presentation skills, including the ability to convey compelling messages to senior leadership.
• Advanced proficiency in Microsoft PowerPoint and Excel required.
• Experience in card, brand, consumer or sponsorship marketing, as well as consulting, professional services, or client marketing, are a plus but not required.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 169,100.00 to 220,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Source: Visa