Trip.com's General Manager for Europe, expressed his pride in the achievements, stating, "Earning three awards at the 2023 World Travel Awards – Europe is a testament to our unwavering commitment to delivering outstanding travel experiences and gaining recognition at both regional and national levels."
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Trip.comTrip.com reached a significant milestone by clinching three prestigious awards at the 2023 World Travel Awards – Europe. The company secured titles as the “Europe’s Leading Online Travel Agency 2023,” “Spain’s Leading Online Travel Agency 2023,” and “England’s Leading Online Travel Agency 2023.” These accolades were bestowed upon Trip.com at an esteemed event held in Batumi, Georgia, on September 29, 2023. This recognition underscores Trip.com’s exceptional performance and expanding influence in Europe’s online travel agency (OTA) sector.
Andy Washington, Trip.com’s General Manager for Europe, expressed his pride in the achievements, stating, “Earning three awards at the 2023 World Travel Awards – Europe is a testament to our unwavering commitment to delivering outstanding travel experiences and gaining recognition at both regional and national levels. We are honored to be recognized as the top online travel agency in Europe, Spain, and England. This success can be attributed to our product offerings, technological innovations, and exceptional customer support. However, it wouldn’t have been possible without the tireless dedication of our team and the trust placed in us by our customers and industry partners who voted for us.”
Trip.com’s global network encompasses a staggering 1.2 million accommodation options, over 480 airlines, and more than 30,000 tourism partners. Utilizing a forward-thinking mobile-first strategy and an extensive all-in-one travel platform that includes flights, hotels, trains, cars, attractions, and more, Trip.com has rapidly established itself as a major player in the European travel industry in recent years. Currently, the company has a strong global presence with 48 different website versions, support for 31 currencies, availability in over 20 languages, and operations spanning across 39 countries and regions.
In 2022, Trip.com experienced a surge in global app downloads, reaching over 14.1 million installations. The Spanish and English markets played pivotal roles in Trip.com’s European success story. The UK market, led by England, witnessed an astonishing 400% year-on-year increase in daily app downloads. The percentage of flight and hotel bookings also rose significantly, with flight bookings up by 180% and hotel bookings by 80% compared to 2022. Furthermore, direct channel growth for flights and hotels soared by 240% and 170%, respectively.
These accomplishments underscore Trip.com’s unwavering commitment to providing unparalleled travel experiences and solidifying its reputation for prioritizing customer satisfaction. With this remarkable success, Trip.com remains a pioneering global travel service provider, leading the way in shaping the future of travel.
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