Location: Greensboro, North Carolina, USA. Click inside to apply.
(Image Source)
GLO
Responsibilities
Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!
Added Benefits for choosing The Fresh Market Team:
|
|
About the Position:
The Loyalty Program Coordinator plays a key role in supporting and enhancing The Fresh Market’s Loyalty program. This position focuses on coordinating program operations, analyzing performance, and collaborating across departments to deliver a seamless and rewarding experience for our Members.
Reporting to the Loyalty Program Manager, the coordinator helps ensure timely execution of offers, accurate reporting, and successful implementation of new program features.
What You’ll Do:
• Provide ongoing and ad hoc reporting on the performance of the Loyalty program and select offers, ensuring accurate, timely execution with minimal direction
• Actively contribute knowledge, ideas, and perspectives to Loyalty program value propositions and feature implementations
• Coordinate issue resolution across internal and external stakeholders using ticketing systems
• Validate program and offer setup, including QA and offer submissions
• Test new features and capabilities in various environments
• Participate in, document, and distribute meeting notes related to the Loyalty Program from both internal and external partners
• Assist in defining business requirements for new program features and capabilities
• Draft and publish communications to store teams regarding program and offer updates
• Support creation and revisions of Loyalty program documentation
• Collaborate with cross-functional teams, such as Merchandising and Information Technology (IT), to support Loyalty initiatives
• Cross-train with the Loyalty Program Content Coordinator to support development of marketing assets (e.g., in-store signage, social media, paid media, OOH)
• Responsibilities are subject to change, given the needs of the Loyalty program and business evolution
Qualifications:
At a minimum, what you’ll need:
- Bachelor’s degree in Marketing, Communications, or related field
- Demonstrated proficiency in the Microsoft Suite of products, with a focus on Microsoft Excel, Word and PowerPoint
- Experience using ticketing and reporting systems
- Knowledge of program testing and quality assurance processes and procedures, and a demonstrated record of their execution
- Ability to coordinate complex projects with multiple stakeholders in a fast-paced, deadline-driven environment
- Strong attention to detail and ability to work independently
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Ability to work collaboratively across teams
- Demonstrate flexibility and adaptability as program needs evolve
- Guest-centric mindset and attention to detail
Preferred qualifications:
- Familiarity with Azure DevOps, MicroStrategy, Smartsheet, Zipline or similar platforms
- Familiarity with Loyalty analytics or customer segmentation
- Experience collaborating with IT and technical partners
- Experience in retail or grocery industry
REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.
We are proud to be an Equal Opportunity Employer:
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.
The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.
Source: The Fresh Market
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
