Location: Brighton, England, United Kingdom. Click inside to apply.
(Image Source)
GLO
The Body Shop
The Body Shop has been here since 1976 and were not going anywhere. Its an exciting time to join us as were under new ownership and recruiting for some fantastic opportunities in our gorgeous new Head Office in Brighton.
Were looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, wed love you to join us as we embark on our next chapter.
The Body Shop is committed to generating positive economic, social and environmental impact. Were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone whos not afraid to mix things up.
Your role in a nutshell
We are recruiting for an experienced Loyalty Manager.
The successful candidate will manage all Love Your Body Club related activities including delivery of promotions, marketing campaign and communications, and to support the Senior CRM & Loyalty Manager in the delivery of the re-launch of the programme. Responsible for delivering commercial KPIs focused on increased member revenue, engagement value and retention.
More About The Role
Support the Senior CRM & Loyalty manager in delivering against Loyalty programme revenue targets
Deliver LYBC promotional plans (events, discounts, product promotions, sampling campaigns etc),
Project manage delivery of those promotional plans through supporting teams CRM, Digital Marketing, E-Commerce
Work with colleagues in marketing teams to produce and deliver promotional material for LYBC activations emails, SMSs, social media, e-commerce digital content, and retail merchandising.
Work with Retail teams to maintain a curriculum of training materials to support the delivery of the LYBC programme
Programme and to maintain awareness of new developments and initiatives.
Compile and share appropriate reporting on performance of LYBC programme with team and wider stakeholders.
Support the Senior CRM & Loyalty manager in the role out of the current loyalty programme to the new technology platform, and build the strategy to optimise and relaunch the programme.
What We Look For
Strong organisational skills
Manages complexity & stakeholders
Seeks accountability
Attention to detail
Commercial awareness and customer focused.
Project management
Ability to take initiative, ownership and accountability
Results focused, with a test & learn mindset
Benefits
Want to join the team at The Body Shop? Then please apply today!
As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.
Source: The Body Shop
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