SpotOn's new custom-branded mobile app empowers restaurants to offer online ordering, loyalty rewards, waitlists, reservations, and push notifications—under their own brand. Unlike third-party apps that pit restaurants against competitors and charge steep commissions, GoTo gives operators full control of the guest experience, helping them drive repeat visits and strengthen loyalty in a crowded digital market.
(Image Source)
GLOAI-powered tools, strategic client growth, and enhanced operator support reinforce SpotOn’s position amid ongoing industry challenges
SpotOn, a leading software and payments partner for restaurants and small businesses, enters Q3 of 2025 with strong momentum driven by product innovation, new client growth, and a continued focus on helping restaurants succeed. As economic pressures continue, more operators are turning to SpotOn to improve profitability, streamline operations and build strong guest relationships, solidifying SpotOn’s role as the go-to tech partner for independent restaurants.
Driving Innovation: New Product Launches and Enhancements
SpotOn continues to deliver purposeful updates designed to simplify operations, deepen guest relationships, improve decision-making and maximize profitability. Its latest tools incorporate automation and are designed with operator input to equip independent restaurants with the same data-driven advantages long used by enterprise chains, without the complexity or cost.
- Profit Assist: The first AI-powered restaurant profit and loss (P&L) analysis tool from a POS provider, Profit Assist integrates with accounting platforms like QuickBooks, Xero, and Restaurant365 to flag unusual expenses, benchmark performance, and surface tailored cost-saving recommendations. On average, operators using Profit Assist are reducing costs by 4%, gaining real-time financial insights without manual spreadsheet analysis.
- GoTo Place Consumer App: SpotOn’s new custom-branded mobile app empowers restaurants to offer online ordering, loyalty rewards, waitlists, reservations, and push notifications—under their own brand. Unlike third-party apps that pit restaurants against competitors and charge steep commissions, GoTo gives operators full control of the guest experience, helping them drive repeat visits and strengthen loyalty in a crowded digital market.
- AI-Powered ‘Picked for You’ Menu Recommendations: Built with AWS, SpotOn’s new machine-learning recommendation engine personalizes the online ordering experience for consumers and has led to a 6% average increase in online orders without additional operational complexity.
Expanding the SpotOn Community: New Client Wins and Advisor Agreements
SpotOn entered Q3 with strong momentum, building on a successful first half of the year. With numerous standout restaurants choosing SpotOn as their technology partner, the company continues to differentiate itself as a trusted leader in restaurant technology with tech that’s built by people who live and breathe restaurants and works the way operators work. These new partnerships with standout hospitality brands reflect the company’s increasing traction across diverse markets and service models—from beloved local establishments to multi-regional restaurant groups.
- 2nd Avenue Deli (New York): A cornerstone of Jewish cuisine since 1954, 2nd Avenue Deli is celebrated for its authentic kosher dishes and rich New York history. With SpotOn, they’ll streamline operations while staying true to their roots—serving timeless favorites with the same care and tradition that built their legacy.
- Carbone’s Pizza & Pub (Minneapolis, MN): A neighborhood favorite since 1954, Carbone’s serves up thin-crust pizza and Italian-American comfort food with a side of old-school charm. SpotOn helps operations run smoothly without missing a beat.
- Get Hooked Grill (Hudson, FL): Rooted in Gulf Coast fishing traditions, Get Hooked Grill is known for fresh, boat-to-table seafood and a lively, laid-back vibe. With SpotOn, they’ll streamline operations and keep delivering the coastal flavors their guests love.
- QueenBurger (Durham, NC): A smash-burger favorite in the Triangle, QueenBurger is known for its grass-fed beef patties, creative Bird Dogs and outdoor-inspired cocktails in a fun, family-friendly environment. With SpotOn behind the scenes, QueenBurger can simplify ordering for this go-to place for casual gatherings and pre-show fuel.
- Tacolicious (San Francisco, CA): Tacolicious brings bold, Mexico City–inspired flavors to the Bay Area with a laid-back vibe and a focus on quality ingredients. SpotOn gives them the tools to work smarter and keep the tacos, margaritas, and good times flowing.
Raising the Bar on Restaurant Profitability
At the 2025 National Restaurant Show in May, SpotOn reinforced its commitment to empowering independent operators through its Knowledge + Community = Profit initiative. Built on the belief that independent restaurants deserve the same tools and insights as major chains, the campaign delivers practical, operator-first solutions designed to simplify operations, improve decision-making, and boost margins. From AI-powered tools like Marketing Assist, Picked for You, and Profit Assist to deeper collaboration with industry partners, SpotOn is focused on equipping restaurants with the knowledge, community support, and technology they need to thrive—no matter the economic climate.
Looking Ahead
“Restaurants are facing a tough environment with ongoing cost pressures and unpredictable demand,” said Joon Huh, Chief Financial Officer of SpotOn. “We’re focused on building products that give operators real-time control over their business, support better decisions and help them thrive in any economic climate.”
As SpotOn moves into the second half of 2025, the company remains committed to equipping restaurants with the knowledge and community support they need to drive profitability, especially in uncertain times. Through real-time reporting, commission-free ordering and bespoke guest engagement tools, SpotOn is helping independent restaurants cut costs, deepen guest relationships and build long-term resilience.
About SpotOn
SpotOn is one of the leading software and payment companies, providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated restaurant management solutions, SpotOn builds technology that “works the way you work” and backs it up with a 24/7 team of experts that make sure it always does—with fairness, flexibility, and a personal touch. For more information, visit www.spoton.com.
SOURCE SpotOn
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
