Location: USA. Click here to apply.
(Image Source)
GLOAbout the job
Job Description Summary
As the Sr. Manager of Loyalty Program Strategy & Structure, you will be responsible for supporting and actualizing the vision and roadmap for the growth of Sonesta Travel Pass, our award-winning loyalty program, as well as our partnership strategy and its execution. You will be responsible for developing compelling business cases and executive-facing materials to help identify and sell-in key opportunities to expand and support the Travel Pass program.
This position is 3 days in office (Newton, MA or Orlando, FL) two days remote.
Job Description
- Partner with VP of Loyalty and the Director of Loyalty Strategy & Structure to set the course for the overall Sonesta Travel Pass program strategy.
- Lead key member benefit enhancement projects – e.g. cash & points; food & beverage earn and redeem; status gifting, etc.…
- Help manage framework for measurement of benefit/product usage, optimization and future enhancement.
- Contribute strategic input on how to govern the program’s financials via redemption and reimbursement policy, hotel tiers, Terms & Conditions, and program guides for the hotels.
- Partnerships – co-develop and activate new loyalty program partnerships; enhance existing partnerships; and maintain strong relationships with partner POCs.
- Co-Develop gift card platform/partnership and other redemption/purchase platforms.
- Act as the strategic liaison between STP program and other internal stakeholders and partner disciplines.
- Qualifications
- Bachelor’s degree required.
- 4+ years of progressive experience required.
- Travel, Hospitality, or Loyalty experience preferred.
- Strong strategic thinking, marketing, and analytic skills; critical thinker with sound business judgment.
- Excellent communication skills, with the ability to build relationships and negotiate with partners, story tell, present ideas clearly and persuasively to influence stakeholders.
- Ability to work in a fast-paced, entrepreneurial environment.
- A penchant for diving results and measuring impact.
- Collaborative – ability to build strong relationships with colleagues, internal and external partners.
- Proficiency in Microsoft Office, PowerPoint, Teams, Word and Excel.
Additional Job Information/Anticipated
Pay Range
$100k to $120k. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Source: Sonesta Hotels.
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
