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Home » Articles » Private: Research: Customer Experience & Customer Journey

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Research: Customer Experience & Customer Journey

by GLO
written by GLO 0 comments

In recent years, there has been a significant shift in business towards focusing on the "customer experience" (CX). Although the idea of the customer journey has been a benchmark for business success, its implementation has transformed to meet the needs of today's digital world. CX is now in the spotlight,…

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