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BCD’s 2026 Outlook warns that a slowing global economy and rising risks will reshape business travel. GDP growth is set to reach only 2.6%, while six major risks—from climate disruption …

A GBTA–Visa study shows India’s business travel spending hit $37.2B in 2024 and is set to grow 15.5% in 2025. Travel volumes are rising, but program maturity still varies. Payment …

BCD Travel has launched British Airways’ NDC content, advancing its strategy to expand NDC access and scale bookings. BCD now connects to NDC from 54 airlines and expects 22 to …

Ethiopian Airlines has adopted Accelya’s rapid-deploy NDC solution, FLX Select, to open new revenue streams, cut distribution costs, and improve passenger shopping. The move strengthens its retail strategy and partnerships …

Lush has rolled out its first UK rewards programme, Lush Club, responding to long-standing customer demand. The app-based scheme lets shoppers earn points on purchases, unlock exclusive product drops and …

ChatGPT has launched a new Shopping Research feature that acts as a personal shopper, letting users describe what they want and receive tailored buyer’s guides with comparisons, pros and cons, …

TikTok Shop is gearing up for a record-breaking Black Friday as major retailers, including M&S, Sainsbury’s and Clarks, join forces with influencers on the platform. With more brands tapping into …

EDITION Hotels, Sotheby’s and jewelry designer DYNE have created an exclusive auction package inspired by Lake Como. The offering pairs a limited-edition jade-and-gold DYNE necklace with a two-night Penthouse stay …

Chef Monica Galetti has teamed up with Singapore Airlines to create seasonal fine-dining menus for Suites, First and Business Class, blending British produce with her Samoan heritage. Dishes such as …

The AirHelp Score’s customer opinion rating covers cabin crew, comfort, cleanliness, food and entertainment, while its unique claim-processing score measures how fairly and efficiently airlines handle passenger compensation when flights …