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“Fully integrating CareCredit into Clover devices provides a powerful operational advantage, enabling providers and small businesses to optimize their payment ecosystems, drive deeper customer loyalty, and significantly enhance enterprise growth,” …

Delta continues to lead the industry in customer experience and loyalty, earning top recognition across business travel, premium cabins, lounges and digital innovation. In 2025, the airline expanded fast, free …

Loyalty is rapidly evolving from a marketing construct into a core commercial growth engine. Stronger revenue KPIs, programme expansion and lifestyle partnerships defined 2025, supported by increased investment in technology …

Now available in Rakuten Advertising’s Insights & Analytics portal, Innovation Labs provides advertisers and publishers with a space to explore and collaborate on future-forward AI capabilities for advancing their businesses.

Outreach Plus is a new solution built specifically to put the power of personalized customer engagement into the hands of product experts, store managers, and store associates. It enables store-led, …

New AI-powered, one-to-one promotional solution delivers custom, individualized offers at scale with real-time execution.

Ben Lipsey of Flying Blue (Air France–KLM) outlines how loyalty is shifting decisively toward a revenue-led, commercially disciplined model. He highlights growing tensions around dynamic inventory, the need to protect …

Papa Johns is positioning agentic AI at the centre of its digital transformation, becoming the first launch partner for Google Cloud’s new Food Ordering agent. Powered by Gemini Enterprise, the …

Honeywell announces the launch of an AI-enabled retail solution developed in collaboration with Google Cloud and 66degrees that leverages Google’s Gemini and Google Cloud’s Vertex AI platform to transform the in-store shopping experience for …