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Home » Articles » Private: nShift: 86% abandon brands over poor customer service

nShift: 86% abandon brands over poor customer service

by GLO
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Some 86% of consumers will abandon a brand over just two poor customer service experiences.[1]  Now more than ever, online and omnichannel retailers have to deal quickly with customer complaints and rectify the issues that cause them to occur. According to a new guide 'The five customer complaints that matter…

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