CAREERS & JOBS (LOYALTY & CX)

Morrisons is hiring: Marketing Advisor, Loyalty

 

An exciting opportunity has arisen to join our Marketing Department as a Marketing Advisor – Loyalty.

As a key member of the Loyalty team, the role will focus on supporting with planning, loading and executing loyalty promotions, as well as highlighting key trends and actions from customer complaints and competitor analysis. The role will also support the team with the creation of store communications and execute supplier funded.

Some of your responsibilities will include:

• Support the Loyalty team in executing loyalty promotions by creating and loading offers into our Loyalty platforms
• Support the Loyalty, Retail & Marketing teams in generating Morrisons More app content and creating social communications to support our Loyalty promotions.
• Support the Loyalty team with resolving and replying to colleague and customer enquiries
• Build and maintain successful relationships with both internal and external stakeholders
• Achieve executional excellence through working with all relevant functions – ensuring all targeted loyalty communications works for colleagues and our customers.
• Follow Targeted Marketing & Loyalty processes to ensure organisational efficiency and control

About you

We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we’re looking for someone who has:

• Experience of managing Marketing and/or Loyalty activity within a Retail environment
• Technical knowledge of Targeted Marketing & Loyalty processes
• Experience within and/or ability to develop skills within Targeted Marketing software such as salesforce marketing cloud
• Clear communication skills – verbal, written & numerical
• Must be highly organised and able to prioritise a varied workload
• Passionate and committed to delivering great quality work with keen attention to detail
• Ability to prioritise and adapt to change, based on the needs of the business
• Ability to build strong internal and external relationships at all levels, with the ability to influence stakeholders
• Customer focussed with a positive attitude
• Proactive and creative individual
• Experience of working in fast paced environment with lots of change
• The desire to increase your Marketing and Loyalty knowledge and experience

   

About us

In return for all your hard work, you will receive:

• 15% discount in store from the day you join us

• Additional 10% discount card for a friend or family member

• Career progression and development opportunities

• Generous holiday entitlement

• Market leading pension scheme and life assurance

• Healthcare benefits including Aviva Digital GP

• ‘MyPerks’ giving you discount with over 850 retailers

• Free parking onsite

• Enhanced Family, Maternity and Paternity Leave

Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales – and we even have free parking!

At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.

There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!

At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.

We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.