CAREERS & JOBS (LOYALTY & CX)

McDonald’s is hiring: Manager, Marketing Program Management

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it’s set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

The Marketing Operations and Enablement function ensures strategy, resources, and execution are aligned to drive marketing outcomes. This team ensures overall operational efficiency and effectiveness of the marketing department, ensuring that the marketing programs are executed seamlessly on time and within budget, while fostering a culture of collaboration and continuous improvement.

The Marketing Program Management team will focus on successful execution of priority Marketing campaigns and strategic initiatives. They will work with agency partners as well as internal teams across Brand, Content, and Culture, Marketing and Menu Strategy, Digital, and Field Marketing.

The Manager, Marketing Program Management will be responsible for the execution of new or complex national marketing campaigns and manages more complex, high-priority marketing initiatives.

Primary Accountabilities:

• Campaign Leadership: Lead the planning, execution, and optimization of national marketing campaigns, ensuring alignment with company goals and timelines.
• Program Management: Oversee multiple marketing programs and projects, managing resources, timelines, and budgets to ensure successful delivery.
• Team Coordination: Mentor and guide junior program managers, providing support and direction as needed to ensure team success.
• Stakeholder Management: Collaborate with senior leadership, marketing teams, and external partners to ensure alignment on campaign objectives and strategies.
• Performance Analysis: Analyze campaign performance data and provide insights to drive continuous improvement in marketing initiatives.
• Risk Management: Identify potential risks in project execution and develop mitigation strategies to ensure successful outcomes

Qualifications

• Bachelor’s degree in marketing, Business Administration, or a related field
• 4+ years of experience in marketing project/program management
• Preferred quick service restaurant or retail industry experience
• Proven ability to manage large-scale marketing campaigns and projects.
• Strong leadership and team management skills.
• Proficiency in project management tools and software.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Source: McDonalds