Location: Mumbai, India. Click inside to apply.
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MastercardAbout the job
VP, CAE Product Management Lead
CAE places Mastercard in the heart of our customer’s consumer engagement strategies. Our vision is to become the partner of choice for Issuers and Merchants leveraging our solutions to drive profitable consumer engagement and Mastercard Preference. Mastercard is the largest payments marketing and loyalty provider globally with more than 20 years of driving successful consumer engagement with more than 2500 clients and 300M consumers on our products.
The Role
• CAE market lead for SOA is responsible for delivering financial results across all CAE products (Rewards, Offers, Marketing Services, DY) against set objectives for the SOA division.
• Partnering with the account management team to develop account plans that protect existing revenue and drive growth. Partners with Services Sales team to identify and deliver on new business opportunities
• Provision of original thought to resolve issues and create new loyalty, Marketing and Consumer engagement business opportunities
• Ability to think strategically and develop both short and long term strategy for continuous growth and development and translating this into tangible annual roadmaps, priorities and tactical initiatives
• Oversee implementation and development of new CAE product & platform launches in the division
• Identify partnership opportunities and strategic partners to build a growing base of Mastercard related assets focused on customer-led product constructs.
• Leverages In-Market expertise to lead In-Market product strategy, product roadmaps & priorities, cross-product integration and leveraging market insights to differentiate from competitors
• Acts as an expert, advocate and champion for designated products to internal and external stakeholders
The role reports directly to CAE AP Regional Lead.
Experience, Knowledge , Skills
• Led complex, international, cross-functional programs
• Extensive success building relationships with global multi-cultural teams and coordinating remote teams
• Proven ability to build collaborative working relationships with internal and external stakeholders
• Product and partner management experience
• Deep understanding of issuers and merchants business needs and ability to pro-actively address these needs with CAE solutions.
• Background in consumer banking or selling to consumer banking clients, ideally in cards business, therefore having knowledge of the payments and card industry.
• Leading and managing through change
• Experience in loyalty industry and partnerships an advantage.
• Strong interpersonal and leadership skills; will need to be “hands-on” and able to function without a large infrastructure around him/her, yet still being able to leverage support from Regional and Global Office
• Strong sense of ownership and accountability
• Excellent verbal & written communication and presentation skills
• Highly proactive and self-driven individual who is comfortable operating in a fast-paced business environment, has strategic intent with a strong orientation to delivering tactically
Source: Mastercard
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