As part of this pilot phase in the UAE, Mastercard is collaborating with Majid Al Futtaim, a leader in shopping malls, communities, retail, and leisure across the Middle East, Africa and Asia, and with fintech Dataiera. When launched, cardholders will be able to use their AI agent to search, discover and transact through Mastercard Agent Pay, including booking theatre tickets at VOX Cinemas with ease.
(Image Source)
MastercardIn a world where artificial intelligence is reshaping how people shop, pay, and connect, Mastercard is introducing Agent Pay in the UAE, and today marked its first transaction outside the US.
As part of this pilot phase in the UAE, Mastercard is collaborating with Majid Al Futtaim, a leader in shopping malls, communities, retail, and leisure across the Middle East, Africa and Asia, and with fintech Dataiera.
The launch event was attended by His Excellency Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy, and Remote Work Applications; Mastercard CEO Michael Miebach; and Ahmed Galal Ismail, Chief Executive Officer of Majid Al Futtaim Holding.
When launched, cardholders will be able to use their AI agent to search, discover and transact through Mastercard Agent Pay, including booking theatre tickets at VOX Cinemas with ease.
His Excellency Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy, and Remote Work Applications, emphasized that, guided by the UAE’s leadership, the nation has become a global hub and destination for adopting and supporting advanced technologies and initiatives that enhance well-being, strengthen its global competitiveness and leadership, and elevate its position as a leading hub for world-class AI applications.
Al Olama added that the UAE has set a new global benchmark in embracing and deploying artificial intelligence to simplify everyday life, advancing innovations that enhance the efficiency, reliability, and quality of digital interactions. His Excellency noted that the introduction of the AI Agent in payment solutions represents a significant milestone, opening new horizons for the growth and development of the UAE’s digital economy.
“As AI becomes a trusted companion in people’s digital lives, payments must evolve to match its intelligence with integrity. Mastercard Agent Pay ensures that agentic commerce is built on transparency, consent and security, empowering consumers and businesses to engage confidently in this new era of commerce,” said Dimitrios Dosis, President, Eastern Europe, Middle East and Africa, Mastercard.
Ahmed Galal Ismail, Chief Executive Officer, Majid Al Futtaim Holdingcommented, “As a pioneer in retail and lifestyle innovation, Majid Al Futtaim sees AI as a transformative force shaping the future of commerce and human interaction. Collaborating with Mastercard on Agent Pay allows us to explore how intelligence and integrity can coexist in digital transactions – creating systems that prioritize trust, transparency, and consumer confidence. This collaboration is not just about convenience; it’s about setting a framework for responsible innovation that redefines how people shop, pay, and engage in a connected world.”
Mastercard has been supporting the UAE government’s efforts to accelerate secure commerce, drive digital transformation, and lead the global adoption of Artificial Intelligence. This shared commitment resulted in the launch of Mastercard’s Center for Advanced AI and Cyber Technology in Dubai in 2023, in collaboration with the UAE’s Artificial Intelligence, Digital Economy and Remote Work Applications Office—cementing the nation’s role as a global hub for innovation.
Source: Mastercard
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
