CAREERS & JOBS (LOYALTY & CX)

JPM Chase is hiring: Partnerships & Program Management – Vice President

The Office of Diversity, Equity & Inclusion (DEI) is responsible for the development and implementation of the firm’s global DEI strategy. This includes initiatives that strengthen our culture and ensure that DEI is incorporated into the firm’s products and services. JPMorgan Chase is working to drive a diverse and inclusive culture for our employees and our businesses globally, while also providing equitable opportunities for all consumers, business owners and communities to grow and thrive.

The Business Growth and Entrepreneurship (BG&E) pillar, as part of the Office of DEI for JPMC, is responsible for driving impact by advancing underrepresented business owners’ access to capital, connections and education through three teams: Traditional Businesses, High-Growth Businesses, and Investors and Executives. Each of these teams is aligned with lines of business partners and their customer segments.

In this role as a Vice President for the Business Growth and Entrepreneurship (BG&E) pillar within DEI, you will be responsible for managing programs on the High-Growth Businesses team. This will include understanding the entrepreneurial ecosystem, identifying the distinct needs of underrepresented high-growth founders, building relationships with line of business (LOB) partners and external stakeholders, managing programs that address founders’ needs, and tracking outcomes to measure progress and effectiveness.

You will report to the head of the High-Growth Businesses team within the BG&E group, and will oversee program planning, analysis, and implementation. You will also play a role in supporting the development of new and enhanced programs through collaborations with other internal stakeholders including other DEI BG&E sub-teams, Centers of Excellence within DEI, Corporate Responsibility, Global Supplier Diversity, LOBs, and external partners.

Job Responsibilities

• Manage programs and initiatives that address the needs of underrepresented high-growth founders across different communities. This includes:
• Understanding how programs meet the needs of founders (e.g., increased revenue, investor meetings, successful investment raises, etc.), and working with program vendors to ensure those needs are being met
• Ensuring delivery of programs are on time and on budget, by meeting with all stakeholders regularly
• Assessing feasibility of expanding existing programs and identifying additional partners who can reach underrepresented high-growth founders
• Helping the team to develop new, intersectional, and innovative go-to-market strategies and initiatives with meaningful outcomes for our target audience
• Research and understand the needs, pain points, opportunities and landscape of high-growth businesses across different stages, and understand the internal resources available to support them
• Cultivate stakeholder relationships within DEI, LOB partners, and entrepreneurial ecosystem partners in order to effectively support high-growth founders
• Maintain a strong controls environment by adhering to risk/control expectations, procedures and processes
• Monitoring ongoing program deliverables and partner responsibilities, identifying gaps and proposing solutions

Required Qualifications, Capabilities, And Skills

• Program Management: 6+ years of program management experience supporting large, complex projects and programs. Candidate should demonstrate strong organizational and analytical skills, attention to detail, and ability to manage and prioritize multiple projects simultaneously.
• Industry expertise: Knowledge of the entrepreneurship ecosystem and founders’ needs. Ability to research new opportunities that can serve more founders and benefit multiple communities
• Communication: Excellent communication and presentation skills (verbal and written); strong ability to articulate concepts and translate content into executive level presentations that can be delivered to stakeholders at all levels internally and externally. Strong note-taking skills to leverage for meeting minutes and status reporting
• Relationship Management: Strong relationship management and collaboration skills to be leveraged across a firmwide, global network; ability to build new partnerships and influence others
• Teamwork: Outstanding partnership and collaboration skills that center around promoting a shared purpose, instilling trust and fostering teamwork across functions, businesses, and regions at all levels in the organization.
• Tools and systems: Demonstrated intermediate or advanced proficiency with Excel and PowerPoint
• Decision-making and ownership: Shows high degree of independent decision-making, and ability to prioritize and use sound judgement. Displays an ownership mindset and willingness to own projects and issues from end-to-end

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.