Join GLO today for largest global network of loyalty & CX professionals and latest loyalty research & analysis.
Home » Articles » Private: Inside Trader Joe’s podcast: Trader Joe’s CEO defies grocery industry norms by rejecting self-checkout

Inside Trader Joe’s podcast: Trader Joe’s CEO defies grocery industry norms by rejecting self-checkout

by GLO
0 comments

While numerous grocery stores are turning to technology to enhance efficiency, often at the expense of customer service, Trader Joe's is taking a different stance by resisting the adoption of self-checkout systems. In a recent episode of the company's podcast, Inside Trader Joe's, Bryan Palbaum, the CEO and Chairman of…

Leave a Comment

Global Loyalty Organisation
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.