Mox Bank and HKT have linked The Club loyalty programme to the Mox app, giving members access to joint rewards, exclusive tech offers, and up to HKD 1,400 in combined cash and Clubpoints incentives.
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GLODigital bank Mox and telecommunications & digital services provider HKT have introduced a new linkage feature between Mox Card and The Club, HKT’s loyalty programme, aimed at delivering more value, rewards, and convenience to customers.
What’s New
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From 28 August 2025, users of Mox can link their The Club membership via the Mox app. This linkage enables joint benefits and rewards for customers who use both services.
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With the linkage in place, Mox Zone (Mox’s curated gadget/tech-shopping zone) is now available via The Club, giving Mox Card holders access to exclusive discounts on popular gadgets and selected deals when they pay using their Mox Card.
Introductory Offers & Rewards
To kick off this collaboration, special offers are available to customers who complete the linkage, including:
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Phone of the Year Offer: Those who complete linkage by 7 September 2025 receive a Privilege Pass allowing early access to order a “Phone of the Year” device on The Club’s online platform before non-Privilege Pass holders.
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Complimentary Protection Plan: Customers who purchase designated smartphones or electronics from The Club’s platform (including via Mox Zone), using their Mox Card after linkage, will receive a 12-month “Smart Protection” plan for free. Offer valid through 24 April 2026.
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Cash Rebates, 0% Installments, and Instant Club Points: Additional perks include upcoming cash rebate offers, 0% APR split purchase options, and instant Clubpoints for new users who fulfill certain criteria.
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Welcome Offer: New Mox customers who use the invitation code “CLUBLINK” when opening their account, complete the linkage, get approved for the Mox Credit Card, and spend a minimum amount via Mox Credit on The Club or its travel platforms may unlock rewards up to HKD 1,400 in cash rewards and Clubpoints, combining both financial and loyalty value.
Why It Matters
This partnership addresses modern customer expectations for convenience, personalization, and seamless loyalty experiences. Some of the key benefits and strategic implications include:
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Deeper Loyalty Integration: Linking financial products (card + credit) with lifestyle loyalty benefits strengthens customer engagement and increases the incentive to stay within the ecosystem.
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Enhanced Value for Cardholders: By offering priority access, protection plans, exclusive discounts, and loyalty points, the program is designed to reward high-value behavior and spending.
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Competitive Differentiation: Among digital banks and telco/loyalty programs in Hong Kong, this collaboration stands out as an example of blurring the lines between banking, commerce, and loyalty.
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Driving Spend via Co-Brands: Encouraging usage of the Mox Card at The Club and its associated platforms boosts transactions while reinforcing both brands.
Barbaros Uygun, CEO of Mox, said they are proud to be the first digital bank in Hong Kong to link with The Club. He noted that customers will gain Clubpoints more flexibly, and that more advanced joint features will follow.
Monita Leung, CEO of Digital Ventures, HKT, emphasized HKT’s goal to provide more value and meaningful rewards to members, combining financial and lifestyle benefits to better meet members’ evolving preferences.
What to Watch:
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How uptake of the linkage and offers progresses, especially among younger users and those who frequently shop for electronics.
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Roll-out of further joint promotions or premium offerings beyond phones and gadgets.
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Whether similar linkages between banking / financial tech and loyalty programmes will become more common in the Hong Kong market (or regionally) as a way to drive differentiation.
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