Location: Hong Kong, Hong Kong SAR. Click inside to apply.
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GLO
About the job
Responsibilities:
- Execute a comprehensive consumer loyalty strategy enhancement aligned with company’s goals towards total customer value
- Lead in both functions of loyalty operations and business expansion including tenants & partners development
- Partner with cross-divisional business teams to achieve acquisition, marketing strategy and member transaction growth
- Build and manage customer research & data analytics tool to create high effective insights available to the team and other business teams to support specific business goals & actions
- Spearhead in acceptance development to acquire new participants and merchants in program network for members’ enhanced value propositions
- Define customer segments and curate marketing communication strategy to uphold a high engagement & response rate
- Assist and be part of the process in budgeting exercise and P&L forecast
- Spearhead transformation 2.0 Program to upgrade and revamp digital UX, brand, value propositions & IT development
Requirements:
- Degree in Business Administration, Marketing, Statistics or related disciplines
- Minimum 10 years’ managerial experience in loyalty marketing, rewards management or business development
- Significant experience in business management and loyalty program management
- Strong business acumen with customer-facing and marketing experience
- Expertise in consumer related industries with deep consumers understanding is highly preferable
- Fluency in written and spoken English and Chinese
- Strong business intelligence in driving customer experience and business growth
- Sound business and strategic planning capabilities with entrepreneurial mind-set
- Excellent people management, leadership, interpersonal and communication skills
Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume, including CURRENT and EXPECTED salary by mail to Human Resources Department, Henderson Land Development Co. Ltd., 71/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong or by fax at 2905 1855 or visit our homepage at http://www.hld.com or by clicking “Easy Apply“.
(Please quote the ref. no. on letter)
Personal data provided by job applicants will be used for recruitment purpose only.
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