Location: Frankfurt, Germany. Click inside to apply.
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H World International (former Deutsche Hospitality)
About H World International
With our eight brands, we, as a hotel group, take pride in being able to offer our guests unique experiences and continuously evolving. However, our journey wouldn’t be complete without you as part of our team! We provide you with opportunities as diverse as our products. Yet, always follow your instincts, true to our motto: Make it your journey! We want you to feel comfortable with us, enjoy your work, and have the chance to grow. Come join us and embark on an exciting journey!
Your Tasks
- Shape and drive innovative loyalty strategies that inspire lasting guest connections
- Develop and evolve the Loyalty Marketing Strategy to keep our programme fresh and competitive
- Create multi-channel marketing campaigns tailored to diverse audiences across languages and platforms
- Ensure a seamless brand presence across all digital and in-hotel touchpoints
- Lead promotions, retention campaigns, and loyalty events powered by customer insights
- Act as the trusted loyalty marketing advisor for hotel teams, aligning local actions with brand goals
Your Profile
- Proven experience in loyalty marketing, CRM, or customer engagement, ideally in hospitality or retail
- A strategic thinker with creative flair and a hands-on, proactive approach
- Strong brand storytelling and communication skills across multiple channels
- Confident in leading projects independently and mentoring junior colleagues
- Excellent knowledge of loyalty best practices, trends, and data-driven marketing
- Degree in Business, Marketing, Tourism, or a related field
Your Benefits
- Attractive employee rates in our hotels
- Flexible working hours
- Home office/mobile working options
- Diverse growth opportunities within our group
- Cross-training possibilities
- Corporate benefits
- Extensive training offerings, e.g., through our eLearning platform
- Provided meals (lunch and complimentary drinks in the office)
- Business bike leasing
- Support association & Social Day
- Christmas & holiday bonuses
- Employer-matched savings plans
- Anniversary payments
- Travel cost reimbursement (Germany Ticket) or free parking
Source: H World International
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