The renowned loyalty professional joins GLO as the Head of Sustainability Vertical
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GLOLondon, UK – July 2, 2024 – Global Loyalty Organisation (GLO) is pleased to announce the appointment of Kim Hardaker to its senior leadership team as the Head of the Loyalty & Sustainability vertical.
Kim Hardaker joins GLO’s team of advisors from H&Co, a management consultancy based in Abu Dhabi, UAE, where she serves as CEO. With a wealth of experience in loyalty programs, customer experience (CX), sustainability initiatives, and more, Kim brings over 20 years of expertise.
During her tenure as Managing Director and VP of Etihad Guest, the loyalty program of Etihad Airways, Kim played a pivotal role in pioneering the launch of the industry’s first sustainability-led loyalty program, “Conscious Choices.” Under her leadership, the Etihad Guest program garnered numerous industry accolades, showcasing her innovative approach to loyalty and sustainability.
Prior to her role at Etihad Guest, Kim held senior positions within Qantas, and a number of brand and marketing agencies, driving digital innovation and creating brand experiences.
“We are thrilled to welcome Kim Hardaker to our team at GLO,” said Anastasia Levashova, Co-founder and Executive Director at GLO. “Her extensive experience and proven track record in loyalty and sustainability initiatives make her the ideal candidate to lead our efforts in this critical area. We look forward to leveraging her expertise to drive meaningful impact and value for our partners, members and the industry”, commented Dilek Glenister, Co-founder & Executive Director, GLO.
In her capacity at GLO, Kim will spearhead the development of strategic initiatives aimed at elevating the industry’s conversation around sustainability, supporting organisations to make positive changes while contributing to business objectives.
For media inquiries or further information, please contact: news@globalloyalty.org.
About Global Loyalty Organisation: Global Loyalty Organisation (GLO) is a worldwide professional network of specialists in loyalty, rewards, consumer engagement and innovation across all sectors seeking to promote partnerships, growth, and innovation to help build better loyalty programs and deepen connection with customers drive customer experience and loyalty standards to support members’ objectives.
Source: GLO
