Comarch CUG Krakow • Turkish Airlines • Delta • Emirates • Qatar Airways • Etihad • Spirit Airlines • Accor • Hilton • IHG • Marriott • Hyatt • HWorld • Wyndham • Expedia • PAYBACK • Bateel • Bilt • Sony • Emarat • General Motors • TalonOne • Galileo • Mastercard • Community Rewards • Cardlytics • Airship • Loyalty Juggernaut • Capillary Technologies • Loyalty Jobs & Careers.
(Image Source)
GLOGLO Featured:
 (Image Source) |
At the 2025 Comarch User Group conference, Comarch launched CLM 5.15, featuring a modern microservices architecture, enhanced modules like gamification and reporting via Apache Superset™, and Kubernetes for scalability and cost efficiency. The update also brings real-time AI tools for churn prediction, product recommendations, and customer segmentation. Looking ahead, Comarch plans to expand with configurable AI, multiprogram gamification, and predictive loyalty features.
|
||
 (Image Source) |
Comarch User Group 2025: Shaping the Future of Loyalty for AI-Driven Innovation Over the next two days, the Comarch User Group 2025 conference will explore the future of customer loyalty through cutting-edge themes such as AI-driven personalisation, the convergence of loyalty with digital identity and payments, and the development of future-ready competencies. The event featuring global case studies and expert insights emphasises innovation, cybersecurity, and the evolution of digital ecosystems across industries.
|
||
ㅤ
Airlines, Alliances & Airports:
 (Image Source) |
Qatar Airways Group Announces Strongest Financial Results in its History Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, said: “All of this means we continue to offer and develop exceptional service in the skies, whether it’s the award-winning Qsuite, fine dining, or super-fast complimentary Starlink internet connectivity for all passengers.”
|
||
 (Image Source) |
Turkish Airlines Pioneers AI-led Innovation for Aviation with Red Hat OpenShift AI Turkish Airlines opts for open source AI platform to support its intelligent workload implementation, focusing on improved dynamic pricing, fraud prevention and reduced fuel consumption (Image; Turkish Airlines)
|
||
 (Image Source) |
Bilt and Qatar Airways Announce Points Transfer Partnership Bilt, the housing and neighborhood commerce network that transforms spend into rewards and benefits, announced today a new partnership with Qatar Airways, named the World’s Best Airline as voted by Skytrax for an unprecedented eight times. Starting today, Bilt Members can transfer their Bilt Points to Qatar Airways Privilege Club Avios at a 1:1 ratio.
|
||
 (Image Source) |
Vietnam Airlines and FPT Strengthen Comprehensive Strategic Partnership to Advance Digital Aviation Vietnam Airlines has signed a Memorandum of Understanding (MOU) with global technology corporation FPT to strengthen comprehensive strategic cooperation. The partnership aims to accelerate end-to-end digital transformation, enhance operational capabilities, and improve customer experience.
|
||
 (Image Source) |
Saudi Arabia launches TOURISE – a 50-year tourism roadmap after hitting 100 million-visitor target TOURISE is the first global platform to unite visionary public and private sector leaders across tourism, technology, investment and sustainability ecosystems. TOURISE aims to unlock unprecedented deal flow and high-value investment opportunities that will reset the industry. Accompanying TOURISE Awards program will recognize best-in-class destinations delivering travel experiences that are purposeful, unforgettable, and aligned with the evolving expectations of today’s travelers.
|
||
 (Image Source) |
Customer satisfaction at all-time high, growing 20 per cent year-on-year, driven by enhancements across airport, onboard and digital experience
|
||
 (Image Source) |
Just in time for the summer travel season, the Free Spirit loyalty program today revealed the top destinations redeemed by members for June 1 through Aug. 31, 2025, including destinations with beautiful coastlines, rich culture and world-class entertainment across Florida, Nevada, Mexico, Puerto Rico and Colombia. Free Spirit makes it easy for travelers to redeem points for flights, with redemptions available on every flight starting as low as 2,500 points.
|
||
 (Image Source) |
Designed for dreams: Delta and Missoni expand partnership Delta takes the art of sleeping above the clouds to new heights with upgrades for its most premium cabin, Delta One, noting the sleep experience is customers’ top priority throughout the onboard experience.
|
||
 (Image Source) |
Emirates Inaugurates its first Travel Store in Geneva Emirates, the world’s largest international airline, is celebrating the official opening of its new Travel Store in Geneva. Located in the prestigious Rue du Rhône, in the heart of the city, this store is the airline’s first physical retail presence in Switzerland. The opening marks a significant milestone in Emirates’ ongoing commitment to enhancing the travel experience for its Swiss customers and is part of its long-term investment in Switzerland, one of its key European markets.
|
||
 (Image Source) |
Emirates inaugurates experiential Emirates Travel Store in Accra Emirates, the world’s largest international airline, has unveiled its interactive and experiential Emirates Travel Store in Accra, Ghana, elevating its customer experience with exciting product showcases, smart technologies and expert travel consultants. The opening marks the first travel retail store in West Africa, and the 13th globally.
|
||
 (Image Source) |
A Toast to Tea: Emirates and Dilmah celebrate 33 years together and 33 million cups of tea served Emirates passengers to receive commemorative gift when travelling on International Tea Day
|
||
 (Image Source) |
Elevating Luxury: Emirates unveils more enhancements to First Class Emirates continues to refine its First Class ‘Fly Better’ experience, with an array of new enhancements for First Class customers; from keepsake menus to gloved service, luxurious lounge-inspired check in areas in Dubai, to the memorable ritual of unlimited caviar onboard. (Image: Emirates)
|
||
 (Image Source) |
Delta’s new travel experiences: Your questions, answered Starting May 15th, the way you shop for flights on Delta.com and on the Fly Delta app is changing, with new travel experiences that can be customized to your needs and preferences. Read more about what these new experiences mean for you – so you can be ready when they officially take off this fall.
|
||
ㅤ
Hotels & Hospitality:
 (Image Source) |
Hilton Honors and DiDi ChuXing Announce Strategic Partnership Through the partnership, Hilton Honors and DiDi Mileage members will enjoy exclusive cross-program benefits, enhancing their travel and accommodation experiences. Hilton Honors members will receive tier-based privileges with DiDi ChuXing including discounted rides and priority services, while DiDi Mileage members will gain Hilton Honors status, unlocking perks such as room upgrades, complimentary breakfast, and late check-out.
|
||
 (Image Source) |
Hyatt Hotels announced that World of Hyatt members are invited into the vibrant world of The Standard hotels to experience stays that are anything but standard. Now, World of Hyatt members can experience The Standard brand’s zeitgeist – and can now earn or redeem World of Hyatt loyalty points for sleeping at participating The Standard and The StandardX hotels.
|
||
 (Image Source) |
Hyatt House Noida Sector 140A To Introduce a New Extended Stay Experience Spacious living accommodations arrive, offering a seamless blend of serviced apartments and hotel. (Image: Hyatt)
|
||
 (Image Source) |
Fairmont Hotels & Resorts unveils new global brand campaign Campaign Launches in Tandem with New Collection of Bookable Experiences, Enabling Guests to ‘Make Special Happen’ Every Day at Fairmont Hotels.
|
||
 (Image Source) |
As of the end of Q1, H Rewards membership reached 277 million, making it one of the largest loyalty platforms in the global hospitality industry.
|
||
 (Image Source) |
Wyndham Hotels & Resorts is leveling up its award-winning Wyndham Rewards® program, announcing an industry-first collaboration with Applebee’s Neighborhood Grill + Bar®, part of Dine Brands Global, Inc., along with the launch of Wyndham Rewards Experiences—the program’s all-new experiential platform.
|
||
 (Image Source) |
Elevated resort living comes to life with a limited-edition collection of swimwear, accessories, and activities inspired and brought to life by the signature Family Traditions of St. Regis.
|
||
 (Image Source) |
Redefining Hospitality through Innovation: Genesys Cloud Elevates the IHG Guest Experience Genesys Cloud enables leading hospitality provider to transform its guest experiences with AI-powered orchestration
|
||
 (Image Source) |
Omni Hotels & Resorts Debuts Tiki Social, a Tropical Pop-Up Bar Experience The Tiki Social experience will come alive through immersive pop-up bars at select properties, transforming indoor and outdoor bar spaces into vibrant tropical escapes with extended evening hours every Friday and Saturday. Open to both Omni guests and the public, the experience will feature an expanded menu of eight original cocktails and two zero-proof drinks, specially crafted by Berry in partnership with Omni’s expert bar team.
|
||
 (Image Source) |
From the red clay courts in Paris and the meticulously maintained grass courts in London to the vibrant energy of New York City, World of Hyatt and the Park Hyatt brand offer exclusive experiences and luxurious stays. (Image: Hyatt)
|
||
 (Image Source) |
Marriott International Celebrates the 2025 J. Willard Marriott Awards of Excellence Honorees In an annual ceremony attended by executives and award honorees from around the world, the company recognized exemplary individuals, teams, and properties.
|
||
 (Image Source) |
Accor’s Loyalty Program ALL Reaches 100 Million Global Members In line with Accor’s vision for a fully integrated hospitality ecosystem, ALL – our global loyalty and rewards program and powerful booking platform – stands at the forefront of our strategy to create value for our stakeholders, driving engagement, excellence and business impact for our owners, partners, guests, and teams.
|
||
ㅤ
Retail, E-commerce, F&B, Healthcare:
 (Image Source) |
Bateel International Unveils Premium Loyalty Programme Spanning across Bateel Boutique, Café Bateel, and El’an in both the UAE and KSA, the programme provides members with rewarding experiences across both online, app and in-store purchases and in cafes adding an extra touch of appreciation.
|
||
 (Image Source) |
Blaze Pizza Leverages Loyalty Tech to Navigate Economic Challenges Blaze Pizza’s new mobile-first loyalty program, developed in partnership with Thanx, eliminates the need for customers to scan receipts or remember passwords. Instead, guests can link their credit cards to automatically earn rewards with each purchase, simplifying the process and encouraging repeat visits. The program also offers personalised rewards, app-exclusive items, and potential merchandise drops, catering to both frequent diners and occasional visitors. (Image: Blaze Pizza)
|
||
 (Image Source) |
PAYBACK leisure study: Germans love shopping, travel and new hobbies Active leisure activities are very important to over two thirds (70 percent) of Germans. This was revealed by a representative study, for which over 1,000 people aged 18 and over were surveyed in the PAYBACK Online Panel.
|
||
 (Image Source) |
Talon.One Brings Advanced Promotions and Loyalty Capabilities to Shopify Enterprise Leading enterprise merchants unlock new revenue-driving capabilities, as Shopify Enterprise integrates Talon.One’s flexible incentives platform into its commerce ecosystem
|
||
 (Image Source) |
Arcos Dorados Reports First Quarter 2025 Financial Results Systemwide Comparable Sales1 grew 11.1% compared to the prior year, contributing to total company revenues of $1.1 billion in the first quarter of 2025. Digital channel sales (from Mobile App, Delivery and Self-order Kiosks) rose 6.3% year-over-year in US dollars and contributed almost 60% of total systemwide sales in the quarter. The Loyalty Program had 18.8 million registered members at the end of the 1Q 2025, across five available markets, and was recently introduced in a sixth market.
|
||
ㅤ
Entertainment, Sport, Telecom & Social Media:
 (Image Source) |
Sony Announces End of PlayStation Stars Loyalty Program As of May 21, 2025, the program has ceased accepting new members, and existing members have until July 23, 2025, to continue earning rewards and leveling up within the program. The program will be fully terminated on November 2, 2026 .
|
||
 (Image Source) |
Mistplay Launches LoyaltyPlay: A Gaming Reward Hub to Generate New Revenue for App Publishers At the heart of LoyaltyPlay is a customizable gaming reward hub that rewards users with a publisher’s in-app currency. As users select and play games from a game catalog of top games and genres, they are rewarded with host app currency for reaching game checkpoints, completing in-game activities, and making in-app purchases.
|
||
ㅤ
Transport, Fuel Retail & Mobility:
 (Image Source) |
inDrive and SEAOIL Forge Strategic Partnership to Empower Filipino Drivers In a significant move to bolster support for its driver-partners, global ride-hailing platform inDrive has partnered with SEAOIL Philippines, a leading independent fuel company, to launch a comprehensive Driver Loyalty Program. This initiative aims to provide tangible benefits to drivers, addressing operational costs and enhancing their overall experience.
|
||
 (Image Source) |
EtihadWE Partners with Emarat’s EmCan Loyalty Program This collaboration forms part of EtihadWE and Emarat’s ongoing efforts to build strategic partnerships that deliver added value and prioritise customer needs.
|
||
 (Image Source) |
GM enhances loyalty program and unveils new GM Rewards™ Mastercard® from Barclays The revamped loyalty program is simpler, and the new card provides customers more ways to earn and redeem GM Rewards points across GM brands for new vehicles, services, parts and accessories.
|
||
 (Image Source) |
Atlante Launches myAtlante Tribe: the Loyalty Program That Rewards EV Drivers Atlante, leading player in fast and ultra-fast charging network across Southern Europe and a member of the Spark Alliance, unveils its new loyalty program: myAtlante Tribe1. Designed to reward EV drivers for every green kWh charged, this program offers exclusive benefits, making every power-up moment an opportunity to save more while travelling emission-free.
|
||
ㅤ
Payments, Finance, Property & Insurance:
 (Image Source) |
Galileo integrates another new solution, powered by Atomic, to help clients become the first choice for everyday spend and grow recurring revenue. (Image: Galileo )
|
||
 (Image Source) |
FIS is partnering with Kipp to bring a first-to-market merchant funded non-sufficient funds (NSF) authorization solution to debit issuers, helping to enable a more predictable and efficient payment experience to consumers. This solution is designed to combat the leading cause of card declines at the point of sale: insufficient funds.
|
||
 (Image Source) |
Mastercard and OCTO Join Forces to Promote Responsible Driving Through Loyalty Programs Thanks to Mastercard’s SessionM platform, OCTO will offer valuable incentives to more responsible drivers while increasing customer engagement and loyalty to insurance companies.
|
||
 (Image Source) |
CommunityRewards™ Partners With The Juanfe Foundation Through this strategic partnership, CommunityRewards™ is hosting a fundraiser on its loyalty rewards platform as one of its featured charity organizations so that shoppers can micro-donate a portion of their cashback rewards to the organization and support its on-going efforts to help impoverished women and children in need throughout South America.
|
||
 (Image Source) |
Global Payments Launches New Genius™ POS Platform Company unites best-in-class capabilities into a single new POS platform Genius for Restaurants launches first at National Restaurant Association show
|
||
ㅤ
Loyalty Technology, Solutions & Consulting:
 (Image Source) |
Cardlytics Inc. (NASDAQ: CDLX) today announced the general availability of Cardlytics Rewards Platform (CRP), a new solution that provides publishers the opportunity to enhance their customer loyalty programs with card-linked offers. With CRP, a merchant with digital channels and a loyalty program can now become a publisher on the Cardlytics network and offer more value to their customers.
|
||
 (Image Source) |
Press Ganey Forsta Appoints Luke Williams as Chief Customer Experience and Research Officer Industry thought leader and best-selling author to lead enterprise HX strategy and client-facing innovation
|
||
 (Image Source) |
New Branching and Custom Views no-code capabilities empower brands to deliver hyper-personalized, interactive experiences that adapt in real-time to drive more conversions and capture better data. (Image: Airship)
|
||
 (Image Source) |
XP, a ticket marketplace dedicated to elevating live experiences and rewarding fandom, today announced it has raised $6.2 million in funding led by Blockchange, with participation from L1D, Reflexive, and others. The capital will accelerate XP’s mission to build the most fulfilling ticketing experience for fans.
|
||
 (Image Source) |
Loyalty Industry Leader David Andreadakis Joins Loyalty Juggernaut as Chief Commercial Officer Andreadakis brings more than 20 years of experience at the forefront of loyalty strategy, analytics and customer engagement. He has built and scaled award-winning programs at companies like Aimia and Kobie Marketing and is a well-known speaker and advocate for the industry.
|
||
 (Image Source) |
EXPEDIA GROUP EXPANDS B2B PLATFORM AND LAUNCHES GENAI PARTNERSHIPS TO ENHANCE TRAVEL DISCOVERY New APIs for car, activities, insurance, and air unlock end-to-end trip packaging for B2B partners, while the new Reservation Management API saves hotels an estimated 8 million hours and $120 million in annual operational costs. Expedia® launches industry-first feature that turns reels on Instagram into bookable travel itineraries. Expedia Group® Advertising introduces new solutions and partnerships to help partners reach travelers across every touchpoint
|
||
 (Image Source) |
Twilio to develop conversational AI solutions built on Microsoft Azure AI Foundry and Twilio’s customer engagement platform. Twilio Chief Executive Officer, Khozema Shipchandler, will be joined by Microsoft Chairman and Chief Executive Officer, Satya Nadella, for a pre-recorded, virtual fireside chat at Twilio SIGNAL
|
||
 (Image Source) |
Capillary Technologies Acquires Kognitiv, Strengthening Global Leadership in Loyalty Management Strategic acquisition aims to expand Capillary’s enterprise client portfolio and enhance its position in the US, ANZ, and Asian markets. (Image: Capillary Technologies )
|
||
ㅤ
Reports, Research, Insights & Opinions:
 (Image Source) |
Customer experience plays an important role in a customer’s financial decision-making, including time commitment and loyalty. (Image: FICO)
|
||
 (Image Source) |
Conviva’s 2025 State of Digital Experience Report Reveals Widespread Issues Impacting Consumer Satisfaction and Business Performance
|
||
 (Image Source) |
Record R$22 Billion Loyalty Revenue Highlights Brazil’s Focus on Consumer Engagement In 2024, loyalty programs in Brazil saw 920.6 billion points and miles issued (a 16.5% rise) and 332.2 million user accounts (up 6.3%). Most redemptions—over 76%—were for airline tickets, but retail redemptions are also climbing.
|
||
 (Image Source) |
New research shows travel remains a top priority: 88% of global consumers plan a leisure trip in the next year, and 68% aim to book international travel — up 19% since 2022. Over 60% of travelers now turn to social media for inspiration, and 73% say influencer recommendations have influenced their booking decisions. Loyalty programs remain crucial: 83% of travelers want to redeem points for travel, and 82% are open to booking through non-travel loyalty programs like credit cards or retailers.
|
||
 (Image Source) |
Expedia. Travel Industry Sounds Alarm: Expedia and Leaders Confront U.S. Tourism Concerns Top travel leaders, including Expedia Group CEO Ariane Gorin and President & CEO of U.S. Travel Association Geoff Freeman, gathered in Seattle at the annual EXPLORE conference to discuss turbulence in the global travel market. As economic pressures grow and international demand softens, industry insiders are calling for urgent action to encourage travel to and within the U.S.
|
||
ㅤ
Jobs & Careers:
 (Image Source) |
PAYBACK is hiring: Senior Ad & Campaign Manager (m/w/d) Location: Munich, Germany. Click inside to apply.
|
||
 (Image Source) |
Dext is hiring: Senior Customer Loyalty Program Manager (SAAS) Location: London, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
Statista is hiring: Customer Lifecycle Marketing Manager – Retention & Loyalty (mfd) Location: Hamburg, Germany. Click inside to. apply.
|
||
 (Image Source) |
Cathay Pacific is hiring: Customer Experience Manager – Lounge Dining & Hospitality Location: Hong Kong. Click inside to apply.
|
||
 (Image Source) |
Hyatt is hiring: Manager, Loyalty Strategy and Guest Experience Location: Chicago, IL, USA. Click inside to reply.
|
||
 (Image Source) |
Screwfix is hiring: Senior Loyalty Manager Location: Yeovil, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
Barclays is hiring: Client Experience Director Location: London, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
Lenovo is hiring: Loyalty Program Manager Location: Morrisville, NC, USA. Click here to apply.
|
||
 (Image Source) |
The Body Shop is hiring: Loyalty Manager Location: Brighton, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
Metro is hiring: Chef·fe programme de loyauté Location: Ontario, Canada. Click inside to apply.
|
||
ㅤ
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
