All you need to know in global loyalty & CX news this week.

(Image Source)
GLOGLO Video / GLO Loyalty Predictions 2023 Ep 18: Advice to your younger self. Heads of Airlines & Hotels, Loyalty Consultants
Featuring: Kristi Gole, Head of Strategy, Global Hotel Alliance / Ben Lipsey, Head of Flying Blue Air France-KLM / Andrea Pinna, Global SVP Loyalty Strategy, Radisson Hotel Group / Iain Pringle, Partner, New World Loyalty, UK / Ani Elmaoglu, CEO, Ketchup Loyalty, Turkey / Chuck Ehredt, CEO Currency Alliance, Spain / Peter Kisbye, CEO, Loyal Solutions, Denmark / Shyam Shah, CEO, Loyalty Juggernaut, USA
Airlines & Alliances News:
Mega airline group to be formed in India: Air India and Vistara to be merged
IAG (UK/Spain) is finalising the full acquisition of Air Europa (Spain)
Thai Airways Plans To Merge Thai Smile With Main Airline
Royal Jordanian Airlines expands technology agreement with Sabre
Hotels & Hospitality
Loyal Solutions signs multi-year contract with Marriott International
Mandarin Oriental Hyde Park (UK) introduces kids-oriented campaign “Little Rangers Adventures”
Hyatt announces Hotel Category Changes
Retail, Payments, Transport & Real Estate:
M&S trials premium version of its Sparks loyalty card
Triangle Rewards (Canada) launches premium feature called Triangle Select
New Look collaborates with ParcelLab
Tamayaz (Dubai) reports that loyalty programme accounted for 80%of sales in 2022
Loyal Solutions enters multiyear contract with NAF, The Norwegian Auto Association
e& and Mastercard announce partnership in 16 markets across the Middle East, Asia and Africa
Entertainment, Telecom & Sport:
Wellness Brand Cymbiotika Launches Web3 Customer Loyalty Program on Polygon
Loyalty Technology:
TOURISMVERSE is bringing tourism and travel industry on Web3
Finn has been appointed communications agency by global retail loyalty business TCC.
Propello (UK) raises £650k for loyalty software used by Hello Fresh (UK)
Reports:
Interviews:
People & Appointments:
Virgin Atlantic make two key leadership appointments
