All you need to know this week about loyalty & CX: Emarat joins GLO • World Aviation Festival GLO member discount • IATA AGM • Star Alliance new CEO • Top Airlines & Airport Brands • Emirates • Air France • Turkish Airlines • United • SAS • Priority Pass • Riyadh Air • Qatar Air • Air New Zealand • Marriott • IHG • Hilton • TATA • Holland & Barrett • Merkle report • BA Report • iSeatz report
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GLOFeatured:
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Emarat (UAE) joins Global Loyalty Organisation as a member
Emirates General Petroleum Corporation – Emarat, one of the pioneers in the UAE’s petroleum industry, has joined Global Loyalty Organisation (GLO) as a member a month after announcing the launch of its loyalty program, EmCan.
Emarat’s Senior Manager Corporate Loyalty, Ali Bin Zayed Al Falasi has commented: “I am very excited for Emarat to take an active part at Global Loyalty Organisation, bringing together the largest global CX and loyalty players. Being part of GLO will enable Emarat to stay at the forefront of loyalty and customer engagement trends, ensuring that its offerings are continuously enhanced to meet the evolving needs of its valued customers. Our customers can significantly benefit from fresh perspectives, stronger partnerships and innovation in loyalty and customer engagement. I look forward to participating in the discussion and direction of the future of global loyalty and supporting the GLO community.”
Attend World Aviation Festival 2023 as GLO member for FREE or with 25% discount!
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GLO members get Free Entry or 25% discount (depends on sector). Please contact us for member discount code.
Airlines & Alliances News:
IATA AGM and World Air Transport Summit, 4-6 June 2023: Key Takeaways
50 Strongest Airline Brands of the World 2023
Star Alliance names Theo Panagiotoulias as new CEO
Europe & UK:
Air France’s New Standard of Travel: Coming Soon to the Airbus 350
New business menus of Air France
Turkish Airlines and ITA Airways Launch Codeshare Partnership
Turkish Airlines and Vietnam Airlines Announce Codeshare Agreement
Turkish Airlines and Icelandair sign a codeshare agreement
SAS start selling reservations for seats on SAS’s first electric flight in 2028
MENA:
Emirates Group and AWS team up to craft an immersive digital world
Emirates unveils new closed loop recycling initiative to reduce plastic
Emirates puts its stamp on busy season of global sports events with new ad
Riyadh Air unveils first of two liveries on its first B787 Dreamliner
North America & LATAM:
United Becomes First U.S. Airline to Add Live Activities for iPhone
United Airlines Signs with Panasonic Avionics for Astrova In-Flight Service in the Americas
Asia & Australia:
India’s Government refuses United-Emirates codeshare on routes from India
Air New Zealand Skynest™ takes out top global awards
Hotels & Hospitality News:
One Marriott Bonvoy Point = One Epic Experience
IHG Hotels & Resorts Announces Apple AirPlay Integration to Enhance In-Room Experience
IHG Hotels & Resorts Introduces Effortless Wi-Fi Connection for Guests Worldwide
IHG Hotels & Resorts and Emirates Skywards enhance partnership to offer members 3x travel rewards
Homewood Suites by Hilton and Grubhub Bring Food Delivery to Guests at U.S. Hotels
Retail, F&B, Transport, Fuel Retail, Entertainment & Sport:
Holland & Barrett investing in AI to improve operations and customer experience
Loyalty, CX Technologies & Solutions:
Sustainability, ESG & Green Loyalty:
IHG Hotels & Resorts Provides Community Solar Offering for Hotel Owners in Collaboration with Ampion
Reports:
Merkle 2023 Customer Experiences Report
People & Appointments:
Star Alliance names Theo Panagiotoulias as new CEO
Niall Gibbons joins as NEOM’s new head of tourism
Pandora poaches new marketing director from Tiffany & Co
