All you need to know this week about loyalty & CX: Global Loyalty 2024: A Year in Review • Etihad • Qatar Airways • British Airways • Cirium • Plaza Premium Group • PAYBACK • Zalando • Minor • UAE Loyalty Research
(Image Source)
GLOGLO Featured:
 (Image Source) |
The “Global Loyalty 2024: A Year in Review” report, released by the Global Loyalty Organisation (GLO) consists of 2 parts: 1) An overview of key 2024 loyalty programs and solutions launches, key milestones in personalization, sustainability, technology integration, and partnership ecosystems; 2) Analysis of original 2024 predictions of 26 global loyalty experts alongside actual events taking place in 2024.
|
ㅤ
Airlines, Alliances & Airports:
 (Image Source) |
British Airways revamps it’s loyalty programme From 1 April 2025, the British Airways Executive Club will be rebranded as British Airways Club and move to Tier Points rewards based on spending.
|
||
 (Image Source) |
Qatar Airways Touches Down in Abha, its 11th Connection in Saudi Arabia Qatar Airways, the World’s Best Airline as voted by Skytrax in 2024, has landed its first resumption flight at Abha International Airport (AHB), on Thursday, 2 January 2025. The airline will operate two weekly flights to Abha, offering seamless connectivity on Qatar Airways’ extensive global network of over 170 destinations.
|
||
 (Image Source) |
Etihad opens dedicated U.S. Preclearance Lounge at Zayed International Airport Etihad Airways opened its new Etihad U.S. Preclearance Lounge at Zayed International Airport on 30 December, enhancing the travel experience for passengers flying to the United States.
|
||
 (Image Source) |
Cirius: 2024 Cirium’s On-Time Performance Highlights for airlines and airports The 2024 Cirium On-Time Performance (OTP) Review this annual report, considered the industry standard for measuring punctuality, highlights the achievements of airlines and airports that outperformed expectations. Airlines: Aeromexico emerged as the global leader with an OTP rate of 86.7%, followed closely by Saudia and Delta Air Lines. Airports: Riyadh’s King Khalid International Airport claimed the Global Airport Platinum Award.
|
||
 (Image Source) |
Plaza Premium to open first lounges at Cairo International Airport The group has assumed responsibility for the management and operations of six lounges across Terminals 1, 2, 3, and the Seasonal Terminal. Additionally, Plaza Premium will oversee a new lounge near the F Gates of Terminal 3. All of these facilities will be rebranded as Plaza Premium Lounge by CAC and EAS.
|
ㅤ
Hotels & Hospitality:
 (Image Source) |
Minor Hotels Europe & Americas announces the upcoming addition of NH Collection Alagna Mirtillo Rosso to the portfolio of the upper-upscale NH Collection Hotels & Resorts brand in Italy. Located in the heart of the Pennine Alps, the four-star property will undergo a renovation process and officially open its doors under the new brand in March 2025.
|
ㅤ
Retail, E-commerce, F&B, Healthcare:
 (Image Source) |
Beard Papa’s Celebrates National Cream Puff Day at Stores Nationwide January 2nd, 2025 Triple Loyalty Points will be awarded for any purchase made either on the web or through the app. Whether you choose to pick up your order at a local Beard Papa’s location or have it delivered – your loyalty will be rewarded threefold.
|
||
 (Image Source) |
Antavo: Nordstrom Loyalty Program Review – Where Exclusivity Meets Excellence Antavo published a deep-dive into Nordstrom’s loyalty program, The Nordy Club.
|
||
 (Image Source) |
Since January 1, 2025, customers at EDEKA, Netto Marken-Discount, Marktkauf and trinkgut have been able to reward themselves with points for shopping and save money in the process.
|
||
 (Image Source) |
Zalando revamps its loyalty programme The new Zalando Plus program rewards customers with points for their activities, unlocking various benefits. After a successful launch in Spain, the program is now being rolled out in Austria and France.
|
ㅤ
Reports, Research, Insights & Opinions:
 (Image Source) |
NetElixir predicts 10 transformative digital marketing trends set to dominate in 2025 These insights, spearheaded by CEO Udayan Bose, identify groundbreaking opportunities for businesses to achieve sustainable growth and innovation.
|
||
 (Image Source) |
UAE Loyalty Programs Market Report 2023-2031 The comprehensive analysis published by Report Ocean delves deep into the UAE Loyalty Programs market, examining its key drivers, challenges, trends, competitive landscape, and future prospects.
|
||
 (Image Source) |
The most-satisfied hotel loyalty programs are Marriott Bonvoy globally and Toyoko INN in Japan J.D. Power Japan conducted a survey on hotel loyalty program satisfaction for global brands and domestic brands in Japan, calculating scores from four factors of ‘member benefits,’ ‘loyalty points,’ ‘app or website’ and ‘information from a hotel.’
|
ㅤ
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
