AIRLINES & ALLIANCES

GLO WAF Panel: Listen to Ben Lipsey, SVP Customer Loyalty, Air France – KLM, on Air France initiatives and sustainability efforts

Join GLO's WAF panel on 27/09 at 12:50 and listen to Ben Lipsey, from Air France - KLM Flying Blue, on latest trends in loyalty, Flying Blue initiatives and marrying loyalty and sustainability in 2023.

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GLO

Ben Lipsey, SVP Customer Loyalty, Air France – KLM, will share his insights on latest loyalty developments and recent initiatives from Air France – KLM on GLO’s WAF Loyalty panel on 27/09 at 12:50. 

During 2023 Air France – KLM and Flying Blue have launched several new CX features for its customers, including: 

• In September 2023, Flying Blue and Amazon Expand Ways to Earn Miles
• In September 2023, Air France-KLM and Etihad Airways expand partnership to enhance commercial and operational collaboration
• In June 2023, Air France KLM Group launches FlyingBlue
• In June 2023, Air France’s New Standard of Travel: Coming Soon to the Airbus 350
• In January 2023, Benjamin Lipsey, Head of Flying Blue, Air France-KLM, joins GLO Advisory Board as Director

Source: Air France – KLM