AIRLINES & ALLIANCES

GLO Interview: Ben Lipsey, Flying Blue / Air France – KLM on using Amazon’s customer strategy, loyalty & SAF and partnership with Etihad (Full Interview)

    0:00 - on Amazon customer centricity and customer data ecosystems 4:55 - on Millennials, social media, experiential travel and sustainability 10:34 - on partnership with Etihad   Read the transcript:  0:00 GLO: Dear Ben, it's a pleasure to see the World Aviation Festival here in Lisbon and thank…