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Home » Articles » GLO Interview Philip Shelper, CEO Loyalty & Reward Co. on ‘Loyalty Programs’ book on tech & AI in loyalty, key conclusions, with commentary from Thomas O’Toole and Michael Smith (Ep. 2)

GLO Interview Philip Shelper, CEO Loyalty & Reward Co. on ‘Loyalty Programs’ book on tech & AI in loyalty, key conclusions, with commentary from T O’Toole and M. Smith – Ep. 2 of 2 (Full Interview)

by GLO
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  0:00 - on current tech trends in loyalty  2:20 - on foreword from Thomas O'Toole and contribution from Michael Smith and Lincoln Hunter 4:00 - Thomas O'Toole (Kellogg) commentary  6:35 - Michael Smith (LSA) commentary 9:35 - on who this book is for  11:30 - one key takeaway from…

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