Featuring: Kristi Gole, Global Hotel Alliance; Ben Lipsey, Air France-KLM; Mehdi Hemici, Accor; Dr Nejib Ben Khedher, Emirates; Oliver Ross, KM Malta Airlines; Bahadir Durak, Pegasus Airlines; Hoa Lan Huong, GalaxyJoy; Dounia Souilmi, EmCan; Susan Nisbet, Independent Advisor/ H World International; Guillermo Pucciano, SKY Airlines; Olivia Wasniewski, SAS; Antonio Ricciardi, e&
GLO
00:00 Dr Nejib Ben Khedher, Head of Emirates Skywards, Emirates
03:18 Dounia Souilmi, Customer Loyalty, Partnership & Journey Manager, EmCan
04:41 Ben Lipsey, SVP Loyalty, Digital and Data, Air France-KLM
08:00 Kristi Gole, EVP Strategy, Global Hotel Alliance
09:25 Mehdi Hemici, Chief Loyalty & Ecommerce Officer, Accor
11:08 Susan Nisbet, Independent Advisor/ Senior Director, Loyalty & Partnerships, H World International
11:39 Bahadir Durak, Group Head of Data Analytics and Loyalty Programs, Pegasus Airlines
13:15 Oliver Ross, Head of Loyalty & CRM, KM Malta Airlines
14:16 Hoa Lan Huong, CEO GalaxyJoy 16:39 Olivia Wasniewski, Head of Eurobonus Program, SAS
17:44 Guillermo Pucciano, Head of Loyalty, SKY Airlines
19:54 Antonio Ricciardi, SVP Consumer Intelligence & Engagement, e&
Source: GLO
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