Fauchon L’Hôtel Paris’s 2025 survey of luxury travel advisors found that today’s high-end travellers value authentic local experiences and warm, personalized service far more than brand uniformity, loyalty programmes, or social media influence. (Image: Fauchon)
(Image Source)
GLOFauchon L’Hôtel Paris has turned to the expertise of luxury travel advisors to uncover what clients genuinely look for when choosing a high-end hotel. In the hotel’s recent survey, 100% of advisors agreed that “an authentic sense of place” is more important than a standardized, cookie-cutter brand design. This marks a clear departure from the past, when travellers valued consistency in décor, amenities, and overall experience across global hotel chains.
While hotel location (97.5%) and staff/service quality (82.5%) were rated as top selection criteria, the experiences that clients actually talk about post-trip reveal a different emphasis: nearly 60% highlight the “warm and welcoming service” they received, while only 21.3% mention location.
When it comes to promotions, 70% of advisors said their clients value a complimentary night most, followed closely by VIP amenities. Other deciding factors include enhanced commissions for advisors, percentage discounts, and added food and beverage value.
Despite the dominance of social media in shaping consumer choices, only 30% of clients definitively request a hotel after seeing it online, and just 11.2% are beginning to do so more frequently. Loyalty programmes are losing ground among luxury travellers as well: only 1.3% always request them, while 60% sometimes do, and 35% are not influenced by loyalty offerings at all.
When asked about must-have facilities, spa and fitness services (56.3%), 24-hour room service (51.2%), and fine dining restaurants (46.3%) were the top priorities. Advisors also noted that 90% of clients now travel more often for special occasions such as anniversaries or celebrations. Stay lengths are holding steady for two-thirds of travellers, but nearly one-third are booking longer stays than before.
Fauchon L’Hôtel Paris is already adapting its offerings based on these insights. Its upcoming Festive 2025 packageswill incorporate destination-immersed experiences, and the property is set to expand its spa and wellness services to meet rising demand.
This aligns with the boutique hotel’s positioning. Located on the prestigious Place de la Madeleine in Paris’s 8th arrondissement, Fauchon L’Hôtel Paris is renowned for its bold design, immersive local character, and gastronomic touches. Highlights include the signature Gourmet Bar in each guestroom and the Grand Café Fauchon, which showcases Parisian dining at its best.
The survey reinforces a powerful message for luxury hospitality: today’s travellers are no longer satisfied with uniform luxury. They are seeking authenticity, memorable service, and experiences that reflect the soul of a destination.
Source: Fauchon L’Hôtel Paris
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
