Ad-Panel
Join GLO today for largest global network of loyalty & CX professionals and latest loyalty research & analysis.
Home » Articles » Factor4 and Oracle Micros Simphony Deliver Seamless Gift Card Integration to Elevate Customer Experience and Drive Revenue

Factor4 and Oracle Micros Simphony Deliver Seamless Gift Card Integration to Elevate Customer Experience and Drive Revenue

by GLO
0 comments

This integration empowers restaurants, hotels, and retail operators to deliver a streamlined gift card experience directly within their existing POS environment—eliminating the need for third-party systems, external devices, or manual processes.

GLO

(Image Source)

GLO

Direct POS integration enables effortless gift card sales, redemption, and tracking for hospitality and retail businesses.

Factor4 is proud to announce the successful integration of its gift card platform with Oracle’s industry-leading Micros Simphony point-of-sale (POS) system. This integration empowers restaurants, hotels, and retail operators to deliver a streamlined gift card experience directly within their existing POS environment—eliminating the need for third-party systems, external devices, or manual processes.

This embedded solution enhances the customer journey by allowing staff to sell, redeem, and manage gift cards in real time, all from a single interface. With no additional hardware required, businesses benefit from faster transactions, improved operational efficiency, and greater data accuracy. The integration also supports both physical and digital gift cards, offering flexible options for consumers and driving repeat visits.

“This integration brings our gift card solution directly into the Micros Simphony POS, eliminating the need for separate systems or manual workarounds,” said Dan Battista, CEO / Partner at Factor4. “It’s a truly embedded experience that simplifies operations and makes it easier than ever for businesses to offer and manage gift card programs.”

Key Benefits of the Integration:

  • No Additional Hardware – Fully software-based integration requires no extra terminals or devices.

  • Real-Time Transaction Support – Instantly process and track gift card activity without delays or manual reconciliation.

  • Centralized Reporting – Access comprehensive gift card insights directly through the Simphony POS dashboard.

The integration reflects Factor4 and Oracle’s shared commitment to delivering frictionless, scalable solutions that help businesses grow revenue and deepen customer engagement.

 

About Factor4
Factor4 is a leading provider of omnichannel gift card and loyalty solutions. Serving thousands of businesses across North America, Factor4 delivers customizable, secure, and scalable tools to help companies grow customer loyalty and increase revenue. Learn more at Factor4gift.com.

About Oracle Micros Simphony
Oracle Micros Simphony is a modern, cloud-based POS platform built for restaurants and hospitality businesses. With real-time insights, mobile capabilities, and robust integrations, Simphony empowers businesses to operate efficiently, deliver superior service, and scale confidently. Discover more at oracle.com/food-beverage/restaurant-pos-systems/simphony-pos.

 

SOURCE Factor4, LLC

(Image Source)

Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.

Leave a Comment

Global Loyalty Organisation
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.