Deloitte is one of four Leaders in the inaugural Gartner Magic Quadrant for Digital Experience services, positioned highest in 'ability to execute.' Deloitte was also the highest scoring provider for Experience Design, Experience Solution Implementation, and Experience Solution Operations Use Cases, according to the new Critical Capabilities report.
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DeloitteGartner®, a company that delivers actionable, objective insights to executives and their teams, has recognized Deloitte as a Leader in the inaugural 2024 Gartner Magic Quadrant™ for Digital Experience Services. Deloitte also scored highest in three Use Cases in the accompanying 2024 Gartner Critical Capabilities for Digital Experience Services report.
Deloitte is one of four Leaders in the inaugural Gartner Magic Quadrant for Digital Experience services, positioned highest in ‘ability to execute.’
“To us, this is a testament of what we strive for every day – helping our clients create world-class customer experiences that align with their brand ambitions, increase their customer’s loyalty, and drive profitable growth,” said Mike DeLone, US Deloitte Digital leader. He added, “Across all clients and sectors, great customer experiences will define successful business, perhaps now more than ever. We are proud to be a Leader and are honored to work with our clients to help them better attract, retain, and cultivate lifelong customer loyalty.”
Deloitte was also the highest scoring provider for Experience Design, Experience Solution Implementation, and Experience Solution Operations Use Cases, according to the new Critical Capabilities report. The report also assessed how Deloitte delivers across five Use Cases.
“As a full-service provider with a true global digital experience practice led by Deloitte Digital, we feel we are uniquely positioned to integrate creativity, engineering, and generative AI with deep consulting and industry experience to help our clients achieve their brand and growth ambitions,” said Mark Lush, Deloitte Global Customer Offering Portfolio Leader and Global Head of Deloitte Digital. “Through the strategic adoption of cutting-edge technologies and emerging business models, Deloitte is unlocking new avenues for customer revenue growth, innovating products and services, and fostering transformative ways of working. To us this recognition underscores the enduring value we create for some of the world’s most important organizations.”
Gartner Disclaimer
Gartner® Magic Quadrant™ for Digital Experience Services, By Brett Sparks, Sundar Viswanathan, Alan Stanley, Danellie Young, 26 November 2024 – ID G00809003
Gartner®, Critical Capabilities for Digital Experience Services, By Sundar Viswanathan, Brett Sparks, Alan Stanley, Danellie Young, 4 December 2024 – ID G00809004
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (DTTL), its global network of member firms, and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of each other. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society, and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s approximately 460,000 people worldwide make an impact that matters at www.deloitte.com.
For more about Deloitte Analyst Relations, please visit our Analyst Recognitions page.
SOURCE Deloitte Global
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