Members of Plus Diamond will enjoy priority delivery on all orders and a guarantee for on-time delivery, with the full order value credited back if it arrives more than 10 minutes late. They will also have direct access to a dedicated Diamond customer care team, an enhanced in-app experience to discover top selections, and receive 10% back in Deliveroo credit on orders over £30.
(Image Source)
DeliverooDeliveroo has introduced an exclusive subscription service called Plus Diamond. Members of Plus Diamond will enjoy priority delivery on all orders and a guarantee for on-time delivery, with the full order value credited back if it arrives more than 10 minutes late. They will also have direct access to a dedicated Diamond customer care team, an enhanced in-app experience to discover top selections, and receive 10% back in Deliveroo credit on orders over £30.
The premium service includes access to exclusive partners such as Vori, Lavo, IZAKAYA at Dreams, Min Jiang, Hedonism Wines, and The Black Farmer, with more partnerships to be announced soon.
Diamond members will also be invited to a range of food events, connecting food enthusiasts to unique experiences. Subscribers can access discounted tickets for table&candle and Sessions Live events, as well as exclusive Diamond Only events hosted by the experiences platform Sera, including an evening with chef John Javier and pasta-making classes with Pasta Evangelists.
Additionally, Deliveroo has enhanced benefits for Plus Gold members, offering 10% credit back on orders over £30, special discounts, offers, free items from local favorites, and the ability to claim £5 back as credit if orders arrive late.
Deliveroo, which pioneered the industry’s loyalty program in 2017, aims to transition to a Plus-first business by 2026, with most orders coming from Plus members. Plus members already spend three times more than regular customers, are twice as likely to try new restaurants, and often top up their orders with non-food items, making the enhanced loyalty program crucial for Deliveroo’s growth.
Abi Horner, Product Director of Loyalty at Deliveroo, stated: “We designed Plus Diamond to enhance the most important aspects for our frequent customers, including selection, speed, and care, delivering our best possible service. With priority delivery, a generous on-time promise, and a dedicated care team, Plus Diamond is the strongest service proposition in our industry.”
Will Shu, CEO of Deliveroo, added: “We are thrilled to launch our invite-only loyalty program, Plus Diamond. It is our most exclusive subscription, offering top customers premium delivery, direct access to dedicated customer care agents, credit back, and bespoke events. It is simply the best way to maximize the Deliveroo experience.”
The Plus Diamond subscription is invite-only for top Deliveroo customers and costs £19.99 per month.
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
