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Home » Articles » Private: Contentsquare research shows travel website visits are marred by customer frustration

LOYALTY RESEARCH, THEORY & SURVEYS
Contentsquare research shows travel website visits are marred by customer frustration

by GLO
written by GLO 0 comments

Recent research conducted by Contentsquare, a prominent player in digital experience analytics, reveals that leaders in the travel and hospitality sector are still struggling to fully comprehend the sources of consumer frustration online. The study underscores that more than one-third (41%) of website sessions are afflicted by dissatisfaction, typically arising…

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