Ad-Panel
Join GLO today for largest global network of loyalty & CX professionals and latest loyalty research & analysis.
Home » Articles » Chatmeter launches the first real-time Competitive Intelligence platform built for multi-location brands

Chatmeter launches the first real-time Competitive Intelligence platform built for multi-location brands

by GLO
0 comments

"Multi-location businesses have always struggled to understand how their brands perform at the local level against local competitors," said Chatmeter CEO John Mazur. "And now, for the first time ever, brands can gain competitive intelligence in every local market for every location at scale, and make more strategic decisions that move the needle."

GLO

(Image Source)

GLO

Pulse Ai: Competitive Intelligence unlocks real-time competitive insights for every location at scale for marketers–an industry first

Chatmeter, the multi-location customer intelligence platform, announced the launch of Pulse Ai: Competitive Intelligence, a tool that unlocks real-time competitive insights in local markets at scale for multi-location brands.

“Multi-location businesses have always struggled to understand how their brands perform at the local level against local competitors,” said Chatmeter CEO John Mazur. “And now, for the first time ever, brands can gain competitive intelligence in every local market for every location at scale, and make more strategic decisions that move the needle.”

Pulse Ai: Competitive Intelligence is the first tool that enables multi-location businesses to not only review a high-level overview of every competitor, but also drill down into a regional insights map that shows competitive advantages and disadvantages by city, state, region and even individual location. In addition, multi-location businesses can analyze head-to-head comparisons of competitors vs. other competitors.

This technology represents a breakthrough, combining three advanced AI models and proprietary AI infrastructure to empower multi-location businesses to:

  • Increase market share with competitor comparisons that will highlight a market need
  • Drive higher loyalty and retention by understanding every competitor’s strengths and weaknesses
  • Move faster to address gaps with real-time insights directly from competitors’ customers

Marketers can ask questions in plain language, such as “Why are people choosing Brand X over me?” and receive easy-to-understand insights instantly–no expensive, time-consuming market research required. Marketers can quickly and easily analyze a brand’s strengths and weaknesses to identify competitive threats, market gaps and opportunities based on feedback from their competitors’ real customers.

Learn more about Pulse Ai: Competitive Intelligence.

About Chatmeter

Chatmeter is a groundbreaking intelligence platform purpose-built to help multi-location businesses turn customer feedback into actionable insights and search rankings into real revenue. Using generative AI and other proprietary AI models, the Chatmeter platform analyzes millions of customer interactions across reviews, surveys, images and social media to help the world’s largest businesses understand what customers really care about, what their real business risks are, how to compete and win in local markets and more.

SOURCE Chatmeter

(Image Source)

Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.

Leave a Comment

Global Loyalty Organisation
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.