Jane Sun, Chief Executive Officer of Trip.com Group, expressed excitement about leveraging technology to enhance customer experiences, emphasising the positive outcomes since the initial agreement in 2020.
(Image Source)
Trip.comLast Friday, Capital A, headquartered in Malaysia, announced a comprehensive partnership with Trip.com Group, the foremost global travel service provider based in China. The aim is to bolster travel offerings and expand market presence throughout Asia.
In a released statement, Capital A outlined that the strategic collaboration encompasses various business facets, including AirAsia and AirAsia MOVE. The partnership focuses on innovative solutions spanning flights, accommodations, attractions, car-hailing, and payments.
This extension of their successful partnership, initially declared in 2020, highlights a shared dedication to advancing their ongoing relationship. Together, they aim to broaden the reach and offerings of AirAsia and AirAsia MOVE, leveraging Trip.com Group’s innovative solutions like merchandising and Virtual Interline products.
Moreover, the collaboration aims to develop technological solutions to boost revenue and streamline costs. Additionally, both parties commit to enhancing customer service by sharing information on customer trends and market intelligence.
TripLink, Trip.com Group’s financial technology arm, will furnish AirAsia Aviation Group with payment solutions. These synergies aim to create added value for both entities, fostering innovation and delivering enhanced value to customers.
Jane Sun, Chief Executive Officer of Trip.com Group, expressed excitement about leveraging technology to enhance customer experiences, emphasizing the positive outcomes since the initial agreement in 2020.
Similarly, Tony Fernandes, CEO of Capital A, expressed enthusiasm for the involvement of Capital A’s entities – AirAsia, AirAsia MOVE, and BigPay – in the partnership. He highlighted the collaboration’s focus on expanding AirAsia’s inventory and growth plans in China, while also extending Trip.com Group’s customer base into ASEAN.
Fernandes also mentioned future collaboration opportunities on payments for BigPay. Both CEOs expressed optimism about leveraging their networks and resources to offer enhanced travel experiences, driving mutual growth and success.
The partnership is timely, considering the healthy growth in global flights this year, with bookings on Trip.com Group’s platforms rising by 82 percent compared to last year. Despite challenges, both companies have shown resilience and growth in their respective revenue streams.
Capital A, formerly AirAsia Group, operates as an investment holding company with a portfolio of aviation and travel businesses. Trip.com Group, on the other hand, is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, Qunar, and TrainPal, catering to travelers worldwide.
source: Capital A
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
