Join GLO next week at the World Aviation Festival in Amsterdam for a series of presentations and interviews with leading airline executives on CX and loyalty from Air France-KLM, Qatar …
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In 2024 WAF is moving back to Amsterdam to bring community of 5,000+ global executives together once again to be inspired by 600 speakers over 3 incredible days.
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GLO Top 10 most watched & read loyalty & CX stories in 2023: GLO Loyalty Panel at WAF • Benjamin Lipsey announcement • Ali Bin Zayed interview • Luigi Marandola …
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0:00 – on approach to large projects • 6:42 – on digital transformation • 8:40 – advice to companies embarking on projects • 10:25 – magic wand • 1:47 – …
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0:00 – Introduction • 1:01 – on most significant developments in loyalty technology in 2023 • 3:51 – on Artificial Intelligence • 7:07 – on single view of the customer …
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0:00 – Introduction • 0:39 – on key trends post-COVID • 3:17 – on approach to non-airline partnerships • 6:45 – on Miles & Smiles integration into Turkish Airlines app …
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0:00 – On partnerships 5:28 – Magic Wand 8:44- Advice to younger self
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0:00 – Introduction 0:29 – on key trends post-COVID 6:04- on opportunities in the next 18 to 24 months 7:23 – on budgets 09:32 – on sustainability initiatives and the …
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0:00 – on the experience in the first six months of program launch 1:27 – on gamification uptake, raffles, and seamless digital CX 4:02 – on new initiatives and features …
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Dr. Nejib Ben-Khedher / Head of Emirates Skywards on 0:00 – on current focus of Emirates Skywards • 3:10 – on relaunch of Skywards Everyday app • 5:30 – on …
