Hotels are shifting toward Best-in-Class technology systems as seamless integration, usability, and personalization emerge as the key drivers of superior guest experience and long-term loyalty.
Article Tag: tech
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Amadeus has partnered with carbon data specialist Squake to integrate advanced emissions tracking and management tools into its Cytric travel platform, empowering companies to measure, compare, and reduce their travel-related …
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Biometric gateways are favored by 69% of respondents • Two-thirds (66%) show strong interest in remote baggage check-in • 64% willing to use an AI-travel assistant for in-trip information but …
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Malaysia’s Corporate Information Travel Sdn. Bhd. (CIT) has partnered with Amadeus to drive a full digital transformation, migrating to the Amadeus Travel Platform to access richer air content and modern …
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Miami International Airport is revolutionizing travel with a new omni-channel chatbot integrated with holograms, offering real-time, app-free assistance. The airport is also exploring sensory branding, including a signature scent and …
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The Shopify 2025 Beauty Industry White Paper (EMEA) reveals that brands are prioritising direct-to-consumer (DTC) strategies, omnichannel integration, and customer-centric experiences to drive growth. Key trends include the rise of …
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Hotel Communication Network (HCN), a global leader in AI-powered guestroom tablets and digital concierge solutions for the hospitality sector, has been named one of Canada’s Top 20 Moonshot Ventures™ for …
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In-line with Qatar Airways’ commitment to delivering an exceptional travel experience, will implement a game-changing in-flight entertainment system to transform the onboard experience through intelligent personalisation and seamless system integration. …
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Following launches in Atlanta (ATL) and Washington D.C. (DCA) earlier this year, Alaska is bringing the TSA PreCheck® Touchless ID program to our guests departing select hub airports, starting with …
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In 2025, major global airlines are accelerating their shift toward paperless travel by adopting digital check-in, mobile apps, AI assistants, and self-service technologies to streamline passenger experiences. While physical passports …



