Loyalty platforms are under pressure to demonstrate sustainable financial performance and measurable value. As programmes expand and ecosystems grow, focus is shifting toward partnerships, digital enablement and flexible redemption. Data …
Article Tag: Smiles
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Smiles, e& UAE’s all-in-one rewards Super App, has partnered with Etihad Guest — the loyalty programme of Etihad Airways, the UAE’s national carrier — to deliver a fully integrated rewards …
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GLO sat down with Antonio Ricciardi, SVP of Consumer Intelligence and Engagement at e&, to discuss the continued evolution of the Smiles platform. From car washes to shopping malls, AI, …
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With this collaboration, customers can now subscribe to an Amazon Prime membership directly on the Smiles app at discounted prices of up to 58 per cent, courtesy of Smiles.
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Topics covered: Update on last 12 months – Rebranding and transitioning to a technology corporation – On building a lifestyle brand – On partnerships – On building an ecosystem and …
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Passengers can now rebook flights for personal or unforeseen reasons, applicable to both domestic and international flights, by changing the date and/or time. This can be done entirely through the …
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GOL is implementing a gamification model that will distribute rewards and benefits at various points in the customer’s journey, rather than just when the customer reaches a new loyalty tier. …
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On Monday, Brazil’s airline Gol Linhas Aéreas Inteligentes introduced a new proposal to integrate its loyalty program, Smiles Fidelidade, which is publicly traded and has been a target for in-house …



