The offerings are designed to help enterprises accelerate their shift to an AI-augmented workforce, combining human expertise with autonomous agents to drive productivity, responsiveness, and scalable impact.
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Salesforce and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, enabling it to deliver …
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Narvar, the #1 platform for intelligent personalization “Beyond Buy,” announced significant advancements designed to help retailers optimize operations, enhance customer loyalty, and drive sustainable growth.
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With a deeper understanding of customer preferences and a seamless customer journey, Saks will be able to deliver even more personalized service, foster greater customer loyalty, and push the boundaries …
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Leveraging the firm’s established Relationship Design methodology, Ogilvy One brings brands to the intersection of business, brand, customer, and technology, providing a holistic strategy and vision, enabling clients’ to cultivate …
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Qwary’s newly released Salesforce integration helps your team pull, import, and automatically synchronize data between the two platforms to consolidate customer information at a single hub, ensuring reliable visibility in …
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“We continue to leverage a unique talent pool to create new solutions that elevate the customer experience and propel brand success in a competitive landscape,” said Michel Mayor, SVP, global Salesforce …
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IHG Hotels & Resorts will become the first global hospitality company to standardize on Salesforce Loyalty Management
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The leading digital experience agency based in Boston, MA, announced its new Crest-level partner status with Salesforce, signifying the agency’s growth, technical expertise, certifications, and sales and alliance success on the …
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Available by invitation, Buy with Prime for Salesforce Commerce Cloud seamlessly integrates into merchants’ existing online stores, helping them grow their businesses through the shopping benefits of Prime. Coming to …
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