Total hotel revenues grow 18% year-on-year to US$813 million. Total room nights up 19% of which 66% were international stays. US and UK remain top feeder markets growing 16% and …
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Customer investments this year are on track to total over $1 billion focused on improving the experience, product and service, delivering more value for every customer on every flight, and …
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DPC Dash’s digital leadership strategy yielded impressive results in building a connected community. The Company’s loyalty program reached 32.9 million members as of September 30, 2025, compared to 21.7 million as …
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In Q3 2025, Delta advanced loyalty and CX in 2025 with YouTube added to its in-flight entertainment, fast free Wi-Fi on nearly 1,000 aircraft, and award wins from Travel + …
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Chewy’s Q2 2025 results highlight loyalty as a true growth engine. With over 80% of sales now driven by its Autoship subscription model and rising revenue per customer, Chewy shows …
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Etihad Airways reported a record Dh1.1 billion profit in H1 2025, driven by rising passenger demand and fleet expansion, with CEO Antonoaldo Neves signaling the airline’s readiness for a potential …
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Customer loyalty and direct engagement continued to strengthen, with membership reaching 288 million as of June 30. Direct bookings through H World CRS accounted for 65.1% of total reservations, representing …
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European airlines posted strong Q2 2025 results, with network carriers like Lufthansa, Air France-KLM, IAG & SAS boosting profits through premium demand, loyalty programs, and ancillary revenues, while low-cost rivals Ryanair, …
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In the first half of 2025, the world’s largest hotel chains leaned on record-breaking loyalty memberships, exclusive experiences, and everyday earning partnerships to fuel direct bookings, deepen guest engagement, and …
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“Choice Hotels delivered another quarter of record financial performance despite a softer domestic RevPAR environment, underscoring the successful execution and diversification of our growth strategy,” said Patrick Pacious, President and …
