Spiral’s embedded experiences provide digital widgets and marketing tools that can help drive more frequent card usage, increase fee income and deposits, and help account holders easily save for life …
Article Tag: personalisation
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Artificial intelligence is rewriting the rules of digital communication. According to Sinch (Sinch AB (publ) 2026 predictions, AI agents, voice technology, and conversational messaging will converge to drive a fivefold …
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New open standard bridges discovery, context, and transaction — making AI commerce personal.
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Instacart says that a growing number of independent grocers across the U.S. are adopting Instacart enterprise technology offerings underscoring a growing trend among independent grocers investing in technologies that deliver …
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In the coming months, Refundly will expand to offer retailers new engagement tools — such as exclusive, personalized promotions once refunds are processed – turning a frustrating experience into an …
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“Our partnership with Gap is about reinventing the retail landscape with AI and helping them lead the industry with speed, personalization, and game-changing customer experiences,” said Thomas Kurian, CEO, Google …
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The benchmark report covers data from boutique chains to multinational brands. It examines how clienteling changes customer behavior: influencing more purchases, reducing time between purchases, and driving higher spend. The …
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At the World Aviation Festival 2025, a panel of loyalty leaders including Ben Lipsey (Flying Blue, Air France–KLM), Nejib Ben-Khedher (Emirates Skywards), Gerald Schloegl (Lufthansa Miles & More), Markus Puffer …
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British Airways Holidays, which is part of IAG Loyalty, is embarking on a strategic digital transformation journey to deliver a distinctive and personalized experience, flexible and varied choices and seamless …
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AI and machine learning are redefining digital experience platform market trends by enabling predictive personalization, real-time recommendations, and data-driven decision-making, strengthening brand-customer connections.

