Report finds high-quality connectivity is key to attracting and increasing customer loyalty for airlines.
Article Tag: PassengerExperience
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Travelers have once again placed Scandinavian Airlines (SAS) among the world’s best, awarding the airline a Five Star rating in the 2025 APEX global customer rankings. This recognition, based on …
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Saudia, the national flag carrier of Saudi Arabia, announced its win as the World Class Airline 2025 for the fourth consecutive year at the APEX WORLD CLASS™ Awards. This remarkable …
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Turkish Airlines, the flag carrier of Türkiye, has been awarded the prestigious ‘World Class’ award by APEX (Airline Passenger Experience Association) for the fourth consecutive year, maintaining its place among …
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Oman Air has earned two of the industries most coveted awards, becoming one of only 10 airlines in the world to be awarded the prestigious APEX WORLD CLASSÔ by YATES+ award, …
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The time has come: in a few days, Lufthansa Allegris First Class, the flagship of the new cabin on long-haul routes, will take off on a scheduled flight for the …
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Air Canada is honoured to have been recognized once again with a Five Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2025 Awards, recognizing its continued commitment …
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In celebration of Diwali, Emirates is marking the Hindu festival onboard flights to and from India, from 28 October to 4 November. Diwali delicacies will be served in all classes …
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Star Alliance, the world’s leading global airline alliance, firmed up its key management appointments aimed at further enhancing its strategic focus on a seamless experience for member airline customers as …
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Cathay Pacific is once again raising the bar for customer experience with the official unveiling of its all-new Business class, Aria Suite, together with its new Premium Economy and refreshed …









