Airport lounges now strongly influence travel choices, according to J.D. Power’s 2025 U.S. Airport Lounge Benchmark Study. Nearly half of lounge users plan routes based on lounge access, and 82% …
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J.D. Power report: Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise
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Hampton by Hilton, Tru by Hilton and Home2 Suites by Hilton recognized as the highest‑ranked brands in their segments for guest satisfaction (Image: Hilton)
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The J.D. Power 2025 North America Hotel Guest Satisfaction Study reveals that modern travelers increasingly expect smart technology, comfort, and convenience—placing high value on in-room smart TVs, mobile app functionality, …
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Delta is the top-ranked airline for Premium Economy Passenger Satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study. (Image: Delta)
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The certification, presented to ClassWallet in January 2024, is based on a comprehensive evaluation of ClassWallet customers nationwide.
