Data includes WiFi instructions, house rules, property manager standards, directions, local restaurant recommendations, parking availability, and anything related to the millions of tasks completed on the Breezeway platform.
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The improved NDC program will provide agency partners with a tailored experience, additional content, and new servicing capabilities that will create more choices for customers.
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Dubai International Financial Centre (DIFC), the leading global financial centre in the Middle East, Africa and South Asia (MEASA) region, has signed a strategic collaboration agreement with Mastercard that aims …
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The integration will enable personalised recommendations as well as booking assistance.
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In a bid to improve passenger experience Volaris, the Mexican ultra-low-cost airline, has announced a partnership with Zamna to implement digital intelligence technology to reduce queues and congestion at Mexican …
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In today’s competitive business world, providing excellent customer service is crucial as customers have many options to choose from.
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Businesses in Africa serve an increasingly young population who are eager to embrace digital experiences and online services—provided they feel safe and secure while doing so. Balancing innovation imperatives with …
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Icelandic budget airline PLAY started operating in June 2021 with a strong emphasis on digital technology as a central component of its business model. PLAY has designed innovative and customer-centric …
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The airline now offers free messaging service called ‘Chat’ for the entire duration of its widebody flights to passengers who have registered for Etihad Guest membership or have signed up …
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Air India’s CEO, Campbell Wilson, confirmed that the latest version of ChatGPT, GPT4, would be used to improve the customer experience on their website.
